Luiz Fernando Abreu Email & Phone Number

São Paulo, Brazil

Currently supporting offshore customers on several PMO activities.

São Paulo, Brazil

Sr. Program Manager, supporting and implementing programs on offshore MSO customers in Americas, Europe and Asia, with over a million devices deployed on the field - and counting.Specialized in customer management, conduction and best practices in integrated programs, HW products industrialization, local regulatory adjustments, and international trading (foreign commerce), managing internal teams and orchestrating external vendors.My working teams are pulverized in several countries hence I have in depth experience in multi-cultural environments.

São Paulo Area, Brazil

Customer Premises Equipment (CPE) Business Unit Sr. Program Manager, supporting and developing projects in offshore customers across the planet.Client facing, conduction and best practices in integrated projects, including both hardware and software, managing internal teams and tracking external vendors for joint design manufactured products are my daily challenges. As usual in a global corporation, I manage pulverized working teams in several countries, and also deal with local requirements and certifications compliance to meet RFPs.

São Paulo Area, Brazil

Assurance Business Unit Program Manager, acting in full compliance with costumer’s methodology and ARRIS internal processes.In charge of the NET America Movil account locally in Brazil, and also conducting and successfully delivering offshore projects in several customers and countries like USA, Japan, Switzerland, Chile, Peru, etc.In this context I had to deal with pulverized working teams across the globe, among different ARRIS locations like USA, India, Colombia and China, communicating in English, Spanish and Portuguese.

Projects Manager, acting in full compliance with corporative methodology. In charge of end to end software development projects conduction and costumer IT processes enforcement, creation and improvement.

During this period I was project manager consultant for Quality Software, allocated at NET Serviços de Comunicação.My objective were to follow the corporation methodology, planning projects, assuring specification quality in order to provide assertive material for the development team, conducting execution and delivery deadlines.Beyond that, I was in charge of interfacing between corporative areas like PMO, GMUD and IT accomplishing all artifacts involved to patches deploying and planning infrastructure for projects` servers.Projects that I act: Extranet Agente Autorizado, VOD, Demandas Express.

I was an F|Camara consultant, full time allocated in the ISD e-Commerce at Wal-Mart.Among my general attributions, I was in charge of mapping B2C and B2B projects’ needs in different internal costumers’ areas, implementing best practices and the newly applied global process guide. The deliverables that I produced were based in UML, fully covering business requirements necessities to software implementation. More than documentation, conducting the project with several stakeholders and supporting the management were my mainly efforts by that time.Projects that I designed:Gift Certificate ServiceWedding ListScheduled DeliveryMarketing Segmentation

Consultant Software Projects Manager. Developing skills for best practices implementations based on PMI, SOA, CMM, ITIL, RUP, XP and SCRUM. Team leadership, operational management, planning development, implementation management, scenario analysis, functional analysis, business analysis, artifacts analysis, creation and improvements, budget administration, personal relations and costumer attendance were some important lines of my work.I have worked in the following projects and positions during this period:- VIVO NFO, as Project Manager, acting as Oracle/BEA contractors.- B2B B2W, as Business Analyst, in the FootPrint platform mapping.- B2W, as Incident Manager, working directly with the OnGoing team in decreasing incidence actions based on ITIL.

SAM (software asset management) Projects Manager, conducting SAM projects, developing leadership skills, specialized in software licensing formats and business models, researching technologies, formatting reports and commercial materials, foreign suppliers relations, importation routines, price formation, technical translations.

I was responsible for the CFTV and streaming projects department implementation, acting both technically and commercial.

I worked directly with the commercial team for technical information supply and sales support.

Projects Manager, creating and conducting convergence projects (hardware, software, human resources), production management, implementation, training and support; international technologies research, infrastructure hardware projects, security projects (cameras and alarm implementations), software projects conduction for several Intranets, CRMs, Portals and e-Commerce. Proposals formations, international negotiation, technical speeches and trainings were everyday routines.

Multimedia Projects Manager, multimedia software development, cd-roms, games and websites, storyboard and concepts creation, webcasting specialized (being responsible for Bill Clinton’s speech at FAAP webcast), Internet projects management, team leadership, presentations, speeches, video-interviews conducted for web content channels with people like Osiris Silva, Nizan Guanaes, Sales Neto, The Mission, Edgar Scandurra, Plebe Rude and others.

I was in charge of animation content production, video editing and commercial printed pieces for LED pannels and static pannels.

I was hired by Eletromidia to execute commercial animations productions, for the major LED pannel network in the country.

In my first job, I was in charge of products database maintanence, importation processes and commercial costumer attendance.

Business Analysys

Activities and Societies: Business analysys 2.0 model, a Babok training of best practices in BA.

High Value Leadership

Mcp, Microsoft Certified Professional, Sam Licensing Competency

Bbsm And Lre

Activities and Societies: Attended at Cisco educational center in San Diego

Education record

Activities and Societies: Oracle DataBase Management and data modeling

Bachelor'S Degree, Plastic Arts And Animation

The first class with DRT (professional govern registry) for the animation category in Brazil.