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@mercadolivre.com
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Luiz Lemos is listed as IT Project Manager | Scrum Master | Agile Methodologies | Waterfall | Prince2 | Kanban based in São Paulo, Brazil, Brazil. AeroLeads shows a work email signal at mercadolivre.com and a matched LinkedIn profile for Luiz Lemos.
Luiz Lemos previously worked as IT and Project Coordinator at Mercado Livre and Senior Technology Information Analyst (LATAM) at Comau. Luiz Lemos holds Post Degree, Project Management from Universidade Mogi Das Cruzes.
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I have been working in the Information Technology area since 2005, I have experience in the public and private sectors, with a main role in the pharmaceutical, automotive, hospital, e-commerce, and IT consulting industries.In my IT career, I had the opportunity to work in large companies and help them organize and document their infrastructure, end-user support and improve their processes. I also managed systems and infrastructure projects- Competent in managing the Support Team and Projects.- Hiring and monitoring of third-party services, ensuring the best solution for the business.- Management, training, and recruitment of the team.- Project Management with the best market practices (Prince2, Scrum, Kanban), always exceeding customer expectations.- Responsible for gathering requirements, creating the project scope, planning, setting up the schedule, managing changes, risks, reports and project contracts. - Organization and negotiation of project needs (Budget, Quotations, Installation/Configuration, and Support).I consider myself a determined, resilient, empathetic, hardworking person, who likes to be in constant learning and pass on knowledge both in professional and personal life and I learn quickly! What I don't know, I'll try to understand and learn. I also like to make a difference in people's lives, to motivate them to be even better.In my free time, I like to spend time with good things! Being with the ones I love, traveling, exchanging life experiences, learning something new, and taking care of my physical and mental health.
Listed skills include Windows Server, Itil, Windows, Active Directory, and 17 others.
A career timeline built from the work history available for this profile.
Cajamar, Sao Paulo, Brasil
IT management in SP03 (Fulfillment Center), one of Mercado Livre's Full distribution centers in Cajamar/SP, with the mission of keeping the IT area in full operation in an environment of high criticality and availability (24x7). Managing, hiring, training and developing the support team that assists the operation, managers and staff, prioritizing.
Santo André/SP
Managing End User Latam support teams at Comau (Brazil), helping IT management monitor the development of analysts' activities located at the administrative sites in Santo André and at FIAT's industry (Betim/MG) plant and outsourced staff national level for external employees. Service management through the Drive IT support system (service-now), evaluating.
Brisbane
From 02/2017 to 02/2019 (2 years) I was living and studying in Australia (Brisbane City) to learn english and after finishing the english course I started a technical course focused on the introduction of Project Management. In addition to learning English, I worked in different areas.
São Paulo, Brazil
Managed the IT support teams of Valeant Group companies in Brazil (Valeant, Bunker, Delta, Probiotica and Bausch + Lomb), supporting IT management to monitor the development of support analysts activities through reports with service indicators (KPIs) generated through the support system Desk Manager, evaluating the levels and quality of service provided.
São Paulo, Brazil
Coordination of support for users in locu, by telephone and remotely. Administration, installation, configuration and infrastructure projects (physical and virtual servers with Windows 2012 R2 managed through Hyper-V Manager, Voip Cisco and Avaya, firewall, wireless network, cabling, internet links, desktops and notebooks with Windows 7, 10 and office 2010.
São Paulo E Região, Brasil
Coordination of support for users in locu, by telephone and remotely. (Servers with Windows Server 2012 R2, Internet links, desktops and laptops with Windows 7 and 10, IPADs, printers, switchs, smartphones (iphone, android and blackberry etc)), installation and configuration of ERP (SAP and Dynamics) systems on the workstations, permissions and folder.
São Paulo, Brazil
Coordination of the support and training of users, creation of security policies, administration of the infrastructure (computers, printers, switches…) and all the softwares used. Technical support, preventive/corrective maintenance, issuance of reports of attendance and inventory of IT equipment. Local support to the users by assembling, configuring and.
São Paulo, Brazil
Responsible for the technical support to all branches (11 offices) attendance could be by telephone, in the field or remotely (VNC / TS / NetSupport) to users; assembling, configuration, installation of computers / laptops, detection and correction of problems, executing the enterprise backup routine; monitoring telephony / network / printer service.
São Paulo, Brazil
Responsible for the attendance of proactive and on-demand calls, Improvement projects for customer environments; Consulting / preventive and corrective technical support to several RCT clients with applications and Microsoft tools such as Windows 2000 and 2003 (Server / Enterprise Server), File Server and Print Server; Deployment and configuration of.
São Paulo, Brazil
The main role was a special project at Prodam (Prodam is the Information Technology Company of Prefecture of São Paulo city), where I was responsible for technical support to users and computer park, performing preventive and corrective maintenance.
São Paulo, Brazil
Responsible for the assembly and maintenance of computers, equipment sales, and customer service.
MBA IN PROJECT MANAGEMENT COMBINING PMI WITH AGILE (course scheduled to start in June 2023.)
Introduction to Project Management in the city of Brisbane lasting 6 months, started on 08/2018 and completed on 02/2019.
Quick answers generated from the profile data available on this page.
Luiz Lemos is listed as IT Project Manager | Scrum Master | Agile Methodologies | Waterfall | Prince2 | Kanban.
AeroLeads has found 1 work email signal at @mercadolivre.com for Luiz Lemos.
Luiz Lemos is based in São Paulo, Brazil, Brazil.
Luiz Lemos has worked for Mercado Livre, Comau, English Student, Valeant Phamaceuticals, and Valeant Pharmaceuticals.
You can use AeroLeads to view verified contact signals for Luiz Lemos, including work email, phone, and LinkedIn data when available.
Luiz Lemos holds Post Degree, Project Management from Universidade Mogi Das Cruzes.
Luiz Lemos is listed with skills including Windows Server, Itil, Windows, Active Directory, Operating Systems, Dns, It Management, and Powerpoint.
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