Luiz Fernando Palaio Email & Phone Number

São Paulo, Sp, Br

São Paulo, São Paulo, Brazil

Leading the Compliance process at Horiens, a Novonor Group company, including: - Reporting to the Integrity Committee; - Coordination of the Risk Committee;- Coordination of the Ethics Committee; - Management of guidance documentation related to compliance (policies and procedures); - Management of third party integrity risks (suppliers, partners, customers) in conducting due diligence processes; - Management of the whistleblowing channel and conducting internal investigations; - Planning and execution of training actions, communication and events related to Compliance; - Support for senior management and other teams about internal regulations related to Compliance.

São Paulo, Brazil

Responsible for managing activities related to Compliance processes in the Holding of the Novonor group, considering:- Occasional support to Compliance-related companies in the Novonor group (Novonor Holding, OEC, Braskem, Ocyan, OR, Horiens, Vexty, OTP, Enseada, ICN, Norberto Odebrecht Foundation and other participations);- Management of the whistleblower channel and conducting internal investigations, covering the Novonor Holding, Horiens and Enseada businesses;- Planning and execution of training actions, communication and events related to Compliance, covering the Novonor Holding, Horiens and Enseada businesses;- Mapping and structuring of processes and controls related to the privacy of personal data, according to Brazilian and foreign data protection legal standards, covering Novonor Holding;- Response to Due Diligence questionnaires requested by entities external to the group (financial institutions, customers, investors, etc.);- Coordination of responses to questionnaires to generate indicators of reference institutions in the Brazilian Compliance market;- Support for employees in clarifying doubts about the internal regulations related to Compliance (Code of Conduct, Compliance System Policy, Third-Party Due Diligence Guideline, Ethics Line Channel Management Guideline, Conflict of Interests Guideline, Anti-Bribery Management System, Guideline for Gifts, Entertainment and Hospitality, Guideline for Sponsorships, Social Investments and Donations);- Support in audits of Compliance controls related to the renewal of ISO 37.001 Certification.

São Paulo, Brazil

Coordenação e orientação de equipe nos trabalhos de auditoria interna em cliente; Interação direta e contínua com o cliente e alta administração; Monitoramento contínuo de controles para mitigação de riscos; Elaboração de relatórios periódicos de resultados.

São Paulo, Brazil

Campinas, São Paulo, Brazil

In the Internal Controls area: - Supporting the design and evaluation of controls in the Legal and Equity processes of the Energy Transmission and Distribution businesses; - Monitoring of Internal and External Audit points with the responsible managers for guidance and support in meeting deadlines; - Supporting the management of the Standard of Limits and Levels of approvals; - Supporting the SAP GRC readjustment process to meet the demands of the Internal Controls area; Review and management of internal risks in the area of Internal Controls.

São Paulo, Brazil

In the Corporate Compliance area reporting to the Chief Compliance Officer providing support to all Company units in Brazil and abroad (USA, Mexico andEurope), considering the following activities:- Interaction with the monitoring team to comply with demands from Leniency Agreement signed between the Company and the Brazilian (Public Ministry) and American (DOJ) governments; - Restructuring of the Global Whistleblowing Channel, including: definition of technical parameters and controls, elaboration of Guidelines, Procedures and Protocols of Investigation, training and coordination of investigation teams for internal and external investigations, in addition to interaction with leaders of the different areas; Elaboration / Review of Global Guidelines and Procedures related to the Compliance area; Quarterly reports to the Global Ethics Committee; Submission of the questionnaire to the "Pro-Ethics Seal";- Participation in the structuring of processes and controls of Due Diligence of third party Integrity and in loco audits; Support in the planning and preparation of communication actions and corporate training related to Compliance; Support to the company's business areas (Brazil and abroad) in the application of controls related to Compliance;- In the Global area of corporate risk management, conducting the annual risk assessment with Leaders / business areas (Brazil) and support local Compliance Officers abroad (US, Mexico and Europe); - Development and management of global risk indicators; - Design and management of KRIs for the priority risks elected by the Board of Directors; Implementation and management of the SAP RM (risk management) tool for corporate risk management.

São Paulo, Brazil

Structuring of the Company's Compliance area, considering:- Implementation of the Integrity Program in compliance with Anti-Corruption Law No. 12,846/13 and Decree No. 8,420/15;- Implementation, dissemination and management of the Reporting Channel (including internal investigations);- Preparation, publication and training of Integrity Policies (Anti-Corruption, Code of Ethics, Sponsorship and Donation, Ethics Committee and others);- Integrity Due Diligence in processes for contracting suppliers, sponsorships or donations; Background scan;- Validation of requirements for participation in public bids for customers; Respond to ethical integrity questionnaires requested by clients;- Integrity monitoring in several processes;- Risk management of business processes aligned with the Integrity and Internal Controls Program;- Direct report to the Chief Compliance Officer and the Ethics Committee.

Rio De Janeiro, Brazil

- Development and project management for the implementation of the Nobel Bookstore and Stationery franchise (sales of books, gifts, CDs, DVDs, including culture and entertainment mix) at Sulacap Mall (west zone, Rio deJaneiro);- Measuring 110sqm total area and an investment around R$ 600K, inaugurated on time. The project included the phases of initial information gathering, business plan elaboration, contractual agreements, fundraising, stakeholder management, construction and monitoring of the work scheduleand facilities, company regularization and selection, contracting and personnel training;- Administrating the franchise operation after inauguration, establishing interfaces with the franchising Company, suppliers, internal and externalpartners, customers and employees; - Creation of processes and controls that consider financial, purchasing, sales,consignment, services, marketing, personnel management.

Juiz De Fora, Minas Gerais, Brazil

- Leader of the risk and change management team of CBTC (implementation of Communication Based Rail Control - a pioneer project in Brazil for rail freight transport with an investment of US$ 350MM);- Responsible for identification and management of organizational impacts, remodeling processes, controls and risks throughout the implementation of the project;- Preparation around 3000 employees from different areas for new operational scenarios, including planning and execution of training and internal communication on deliveries;- International experiences throughout the project traveling to the USA forwork / training meetings with the CBTC Technology supplier team.

Juiz De Fora, Brazil

- Reporting to the Director of Operations performing the monthly monitoring of costs and goals of all linked General Managers, identifying causes and effectsand coordinating the execution of actions to recover losses.

Juiz De Fora, Brazil

Implementation of risk management methodology, coordination of internal riskprojects, including: - Business process mapping (administrative and operational);- Identification of best practices in the railway market, survey, analysis and implementation of internal controls, identification and classification of the risks involved, preparation and follow-up of recommendations in line with the Company's strategies;- Development of the Company’s Segregation of Duties Matrix through the understanding of business processes, identification of best practices and getting approval from all leaders; - Integration to the MEGA Project team (large project responsible for the implementation of Oracle ERP) as the leader in the implementation of ERP approval rules (SoD), including the design of test scenarios and final validation of results, as well as the preparation of training materials for leaders about the new rules.

Rio De Janeiro, Brazil

- Consultant in projects for business risk management, including risks relatedto information technology, business processes, regulation and systems audits;- Adequacy of internal control structure to meet the requirements of the Sarbanes-Oxley Law and review of business process controls and information technology;- Analysis of access profiles and segregation of functions, mapping and review of operational cycles;- Mapping of processes and operational risks, identification of KRI (KeyRisk Indicator), identification of best practices for the operational cycles andelaboration of recommendations;- Team coordination and preparation of management reports;- Coordination of multiple teams in customers of segments, such as: Industry, Steel, Energy, Insurance, Banks, Cooperatives and Retail.

São Paulo / Rio De Janeiro Area, Brazil

- Expertise in Commercial Area including advice on database marketing projects and identification of business opportunities in the segments of Telecommunications and Technology.

São Paulo, Brazil

- Execution of marketing activities related to technology products and services to the utilities market (electricity and sanitation), such as: sales support, identification and assessment of potential markets, communications planning and strategic planning;- Process mapping for Database Marketing implementation.

Cotia, São Paulo, Brazil

- Execution of marketing activities related to connectivity products and services for data communication (optical fiber and radio), such as sales support, pricing structure, support the development of new products, identification and assessment of potential markets, communications planning and strategic planning;- Process mapping for database marketing implementation;- Responsible for the restructuring of customer service processes, including call center, training and quality control.

Rio De Janeiro, Brazil

- Development of internal IT projects in the division of Audit and Business Assurance;- Support to detect new business opportunities;- Coordination of training to audit teams;- Analysis of customer and qualification of Best Practices applied bases;- Quality control of internal processes;- Operational support to the implementation of strategies of technological business intelligence tools developed in-house for the division Audit and Business Assurance in Brazil;- Development of Knowledge Sharing databases and Business Intelligence in Lotus Notes Domino platform.

Master Of Business Administration (M.B.A.), Business Management

Bachelor Degree, Psychology

Data Processing Technology, Information Technology

Técnico Em Processamento De Dados, Information Technology