Luiz Freitas

Luiz Freitas Email and Phone Number

VP, Group Lead, Conversational AI Capabilities @ Fidelity Investments
Boston, MA, US
Luiz Freitas's Location
Greater Boston, United States, United States
About Luiz Freitas

I am a technical product leader and manager, driving organizations to solve valuable customer problems. I currently run a group building AI capabilities at Fidelity to help our customers and associates find the help they need through search and conversations.Before this, I extended the personalization platform at Fidelity to new chatbot and voice use cases. At Publicis, I built and ran a custom ad targeting and measurement platform for a large advertiser. I also worked for years in analytics, insights, data science, and measurement in advertising at Digitas (part of Publicis) and Google.Alongside my day job, I support and advise the Rochester Institute of Technology in various capacities. I am also an investor in https://www.edifii.me/.I am always open to meeting new people. Let's connect!

Luiz Freitas's Current Company Details
Fidelity Investments

Fidelity Investments

View
VP, Group Lead, Conversational AI Capabilities
Boston, MA, US
Website:
fidelity.com
Employees:
83148
Company email:
Johrenk7@gmail.com
Luiz Freitas Work Experience Details
  • Fidelity Investments
    Vp, Group Lead, Conversational Ai Capabilities
    Fidelity Investments
    Boston, Ma, Us
  • Fidelity Investments
    Vp, Group Lead, Natural Language Processing (Nlp) Capabilities
    Fidelity Investments May 2023 - Present
    Boston, Ma, Us
    Group product manager for AI-driven conversation, voice, and search capabilities in financial services- Drives product vision, strategy, and execution for conversational AI grounded in customer and associate insights- Leads 30+ product managers, engineers, data scientists, analysts, and designers- Transforms critical business processes, such as content creation and approval workflows, to unlock digital-scale solutions - Delivers narratives and presentations to influence executive and product leadership
  • Fidelity Investments
    Vp, Experience Personalization
    Fidelity Investments Feb 2022 - May 2023
    Boston, Ma, Us
    AI capability product manager enabling personalized customer experiences.- Integrated real-time AI capabilities into chatbot, voice, and site search experiences- Influenced, designed, built, and adopted next-generation recommendation functionality and platforms- Advised business partners on personalization best practices, capabilities, and platform roadmap- Measured impact of initiatives and drive executive narrative around value of personalization
  • Amazon
    Senior Analytics And Media Manager, Amazon Ads
    Amazon Aug 2021 - Jan 2022
    Seattle, Wa, Us
    Measurement and insights advisor to clients, Sales, and Marketing.- Key outcomes: supported $10Ms in new and existing ad spend for clients in financial services and insurance- Planned, executed, and presented data-driven narratives to guide client investment priorities- Advised Sales team and clients on best practices for Amazon ads measurement data and tools- Collaborated with Product to inform roadmap for ads incrementality and “clean room” measurement solutions- Partnered with Marketing to scale custom insights and execute complex studies spanning Amazon and third-party data
  • Fidelity Investments
    Vp, Experience Personalization
    Fidelity Investments Jun 2020 - Aug 2021
    Boston, Ma, Us
    AI capability product manager enabling personalized customer experiences.- Integrated real-time AI capabilities into chatbot, voice, and site search experiences- Influenced, designed, built, and adopted next-generation recommendation functionality and platforms- Advised business partners on personalization best practices, capabilities, and platform roadmap- Measured impact of initiatives and drive executive narrative around value of personalization
  • Digitas North America
    Senior Vice President, Data Science
    Digitas North America Mar 2018 - Jun 2020
    Boston, Massachusetts, Us
    Product manager for ads personalization platform and head of data science.- Key outcomes: $7 million in annual media efficiencies; key enabler to 7x cross-channel return on ad spend for client- Designed, built, and operated custom ads personalization and insights platform covering 100Ms individuals- Led cross-functional team of data scientists, engineers, and supporting roles - Advised clients and internal teams on marketing, data, measurement, and analytics best practices- Hired, trained, and developed 25+ data scientists in the US and Argentina to support U.S.-based business
  • Google
    Analytics Lead, Marketing Automation
    Google Jul 2017 - Mar 2018
    Mountain View, Ca, Us
    Team lead for marketing attribution and analytics- Built and deployed first-ever BI tools and offer recommendation engine to raise lead conversion volume by over 50%- Partnered with Marketing, Sales, Product, and Engineering teams on new program tools and integrations
  • Google
    Principal Analytical Lead, Healthcare
    Google Sep 2015 - Jul 2017
    Mountain View, Ca, Us
    Analytics and measurement consultant to Google’s largest healthcare clients.- Designed and delivered data-driven narratives that showed how ad products drive client business objectives - Provided statistical, data, ads attribution, and measurement leadership and expertise to clients and account teams
  • Digitas North America
    Vice President/Director, Advanced Analytics
    Digitas North America May 2015 - Sep 2015
    Boston, Massachusetts, Us
    Client-facing cross-office lead for Advanced Analytics.- Led media mix, attribution, segmentation, predictive modeling, and data science for Boston office- Led, managed, and trained staff of approx. 15 team members across multiple offices
  • Digitas North America
    Associate Director, Advanced Analytics
    Digitas North America Mar 2014 - May 2015
    Boston, Massachusetts, Us
  • Digitas North America
    Manager, Advanced Analytics
    Digitas North America Nov 2012 - Mar 2014
    Boston, Massachusetts, Us
  • Cartera Commerce, Inc
    Manager, Analytics
    Cartera Commerce, Inc Jul 2012 - Nov 2012
    Lexington, Ma, Us
  • Digitas
    Senior Analyst, Strategy & Analysis
    Digitas Mar 2011 - Jul 2012
    Boston, Massachusetts, Us
  • Industrial Economics
    Associate
    Industrial Economics Jul 2009 - Mar 2011
    Cambridge, Ma, Us
  • University Of Illinois At Urbana-Champaign
    Teaching And Research Assistant, Fellow
    University Of Illinois At Urbana-Champaign Aug 2007 - May 2009
    Champaign, Il, Us

Luiz Freitas Skills

Analytics Data Analysis Sas Segmentation R Statistics Predictive Analytics Database Marketing Predictive Modeling Online Advertising Marketing Analytics Econometrics Sql Market Research Economics Microsoft Excel Stata Statistical Modeling Web Analytics Cluster Analysis Data Mining Powerpoint Quantitative Analytics Omniture Business Development Brazilian Portuguese Excel Report Writing Process Automation Data Management Modeling Quantitative Analysis

Luiz Freitas Education Details

  • Rochester Institute Of Technology
    Rochester Institute Of Technology
    Economics
  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Ag. & Consumer Economics (Environmental Economics)
  • Northwestern University
    Northwestern University
    Predictive Analytics

Frequently Asked Questions about Luiz Freitas

What company does Luiz Freitas work for?

Luiz Freitas works for Fidelity Investments

What is Luiz Freitas's role at the current company?

Luiz Freitas's current role is VP, Group Lead, Conversational AI Capabilities.

What is Luiz Freitas's email address?

Luiz Freitas's email address is lu****@****tas.com

What is Luiz Freitas's direct phone number?

Luiz Freitas's direct phone number is +121261*****

What schools did Luiz Freitas attend?

Luiz Freitas attended Rochester Institute Of Technology, University Of Illinois Urbana-Champaign, Northwestern University.

What are some of Luiz Freitas's interests?

Luiz Freitas has interest in Economic Empowerment, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Luiz Freitas known for?

Luiz Freitas has skills like Analytics, Data Analysis, Sas, Segmentation, R, Statistics, Predictive Analytics, Database Marketing, Predictive Modeling, Online Advertising, Marketing Analytics, Econometrics.

Who are Luiz Freitas's colleagues?

Luiz Freitas's colleagues are Nathaniel Roberts, Kaushik Ramamurthy, Jenna Dolciotto, Ashley Zangari, Rammohan Badrinath Palladam Sudhinder, Natalie Slade, Calvin Holt.

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