• Specializing in crafting personalized cakes for diverse occasions including birthdays, anniversaries, and more.• Innovating cake designs and flavours to meet evolving customer preferences. • Managing inquiries, orders, handling end-to-end operations, from baking and decorating to packaging and delivery.• Maintaing customer relationship by managing feedback, ensuring satisfaction and repeat business.• Driving business growth through quality products, attentive service, and positive customer experience.

• Conducted and managed the CBC (Cookery, Bakery, Confectionery) course for a student batch, supervising their bakery practicals and theory sessions elevating their baking proficiency and knowledge. • Led interactive hands-on bakery practicals aligned with the university syllabus for students across all academic years. • Designed and presented baking notes and lectures, enriching theory-based learning.

• Taught 1000+ students across India over 45+ live workshops• Led remote pastry chef instruction, delivering engaging online baking classes for guest sessions.• Taught students a diverse range of dessert techniques, fostering their baking skills and creativity.• Facilitated core baking sessions, guiding students through the course curriculum and enabling successful course completion.

• Exceeded sales target for two consecutive quarters by driving heightened revenue from events like weddings and other social events. • Ensured timely handling of all banquet social event queries within Marriott's specified standards, utilizing platforms such as Cvent and One Source.• Created sales proposals, drafted event contracts, and coordinated with other departments. • Efficiently managed banquet and room reservations in Opera, optimizing smooth flow. • Collaborated with cross-functional departments like Reservations and Banquet Service, ensuring seamless event coordination and execution.• Co-facilitated weekly banquet meetings, generated weekly and monthly reports, providing insightful analysis and comparisons.• Maintained a comprehensive client database, supporting streamlined booking processes.

• Innovatively curated healthy desserts to align with the main health conscious menu, showcasing creativity and nutritional awareness.• Skillfully prepared desserts tailored to individual customer preferences with committed customer service. • Ensured meticulous kitchen sanitization and hygiene practices, aligning with safety and cleanliness standards. • Managed seamless kitchen inventory management and order coordination, optimizing operational efficiency.• Maintained the company's brand image, concept, and product integrity by unwaveringly upholding brand quality standards.

Trained in various departments - • Banquet Sales : Acquired Banquet salesproficiency in executing event-specific daily and weekly tasks.• Front Office : Managed in-house guest services and daily operational responsibilities.• Garde Manger : Skillfully prepared salads, cheese platters, and set up dynamic salad stations.