Information Technology Help Desk Administrator
Current- Troubleshoot IT issues (hardware, application, network, etc...)- Configure and installvarious network devices and services (e.g., routers, switches, firewalls,…), LAN/WANcabling, scanners, printers and other peripherals- Good understanding of TCP/IP, UDP, HTTP, SSL/TLS, and DNS, VMware and Hyper-V - Install all new technology for the company, including computer operating systems,software programs and applications, new desktops, and other computer hardware- Installing, configuring, and supporting network equipment including routers, proxyservers, switches, WAN accelerators, DNS and DHCP- Analyze the issues and solve the problems- Provide and repair computers, networks, equipments- Write documentation for network system and devices.