Lu Kalaj Email & Phone Number

Brighton, Michigan, United States

Property ManagementLeasing ConsultantBuilding New Residential ConstructionComputer Trainer/ConsultantMicrosoft CertifiedSprint/Nextel Service ConsultantBusiness ManagementAdministration

United States

Spearheaded end-to-end business enablement, large scale industry 4.0 digitalization & processes transition by blending cultures, modernizing product development cycle (PLM, ERP, ALM, MES, CRM), financial opportunities, cloud-based development tools (SDLC), SaaS system integrations, testing, service desk SLA’s and connected car products. Directed & elevated organizations digital working environment, prioritization, scoping & evaluation of multiple strategic plans by executing project milestones & change management global efforts to support robust cost planning, technical support & drive value.• Influenced vision, strategy, and roadmap aligning scope, OKRs, KPIs, requirements, business processes & frameworks, financial analysis of trends & benchmarks supporting value creation, forecasting, annual operation plans and deliverables resulting in $1.2B SG&A savings & ROI in the business.• Guide & inform decisions by executing strategic Center of Excellence (CoE), change management for software development team implementing data analytics & process mining efforts within 9-month quality stretch objectives as well as identify, suggest, and implement best practices that optimize processes, comply w/policies & cross-functional collaboration ensuring operational continuity, optimization and continuous process improvement.• Built & directed high-performing global team across IT, marketing, planning, engineering, development, operations, and supply chain while swiftly pivoting to virtual collaboration for end-to-end business process and value stream mapping analysis during pandemic as well as analyze economic indicators & financial trends to guide strategic outcomes.• Liaised & developed Technology Business Management (TBM), ERP & IT Financial Management (ITFM) domain strategic priorities, implement new hardware & software capabilities, & process efficiencies that resulted in 35% improved time to market while educating others to deploy the right quality solution w/comm plan.

Learning Needs Analysis

Sales Management, Budgeting, Recruiting, Training, Reporting, Team Development, Training and Development, Orientation

Contractor Building InspectionsNegotiationsBudgetingFinancing, Billing, A/R, A/P, BankingProject Management