Luka Madden Email & Phone Number

Northampton, Ma, Us

Holyoke, Massachusetts, United States

• Providing safe and effective nursing care to a wide variety of patient populations coming through theEmergency Department at an independent community hospital: conducting thorough patientassessments; obtaining accurate labs and strong phlebotomy skills; monitoring and care of criticalpatients; caring for pediatric through geriatric populations. • Triaging patients per ESI standard.• Participating in the training and precepting of new grad and new hire nurses. • Working in a Charge Nurse role overseeing the flow and daily operations of the Emergency Department. • HMC Health Equity Committee member.

Springfield, Massachusetts, United States

Sep 2021 - Dec 2021Baystate Medical Center, Springfield, MA (OR - General Surgery Internship)Jun 2021 - Jul 2021Brattleboro Retreat, Brattleboro, VT (Adult Psychology)May 2021 - Jun 2021Boston Children’s Hospital, Boston, MA (Pediatric Pulmonology)Feb 2020 - Apr 2021Baystate Medical Center, Springfield, MA (Oncology)Sep 2020-Nov 2020Baystate Medical Center, Springfield, MA (Neurology)• Complying with hospital policies for student nurses.• Assist patients with activities of daily living including bed baths, feedings, and ambulating.• Conducting physical exams and collecting patient vitals.• Communicating with patients and their families on care, treatment, and client progress.• Medication administration with supervision of instructor and registered nurse.• Developing individualized care plans for patients using the whole person concept.• Providing patients and families with appropriate education.Feb 2021 - Apr 2021Michael’s House, Northampton, MA (Community Health)• Working with residents in subsidized housing to foster a sense of community and engagement with educational topics during the COVID-19 pandemic.• Assisting residents in completing COVID-19 vaccination paperwork.Aug - Apr 2021University of Amherst, MA (COVID-19 Testing and Vaccination Clinic)• Verifying registration paperwork.• Administering COVID-19 vaccine.• Assisting with asymptomatic COVID-19 Testing

Boston, Massachusetts, United States

• Supervising Community Team Units of Case Investigators and Contact Tracers during the COVID-19Pandemic. • Supporting training and mentorship of contact tracing teams. • Facilitating communication from the central leadership team on project progress, changing protocols, procedures, and referral criteria due to changing COVID-19 guidelines. • Troubleshooting with units on emergency cases, difficult cases, patient referrals, and escalating issues as needed to the central leadership team.• Ensuring Contract Tracing Unit and individual Contact Tracers were meeting performance goals.• Regular performance management meetings with team members to ensure compliance andmaximize team efficiency. • Running quality assurance and management reports.

Westfield, Massachusetts, United States

• Attending meetings and recording meeting minutes.• Processing financial paperwork for department ordering.• Renewing FY2021 service contracts.• Assisting in organizing and running hospital wide COVID-19 testing.• Acquiring bid proposals from state contractors.• Scheduling and setting up conference calls via Zoom, WebEx, etc.• Completing department specific projects.

Westfield, Massachusetts, United States

• Coordinating and presenting General Orientation for new hospital employees, contractors, students and interns.• Coordinating and running Competency Week, an annual training session for 315 hospital employees to complete mandatory competency trainings from various hospital departments.• Collaborating with local universities and colleges to organize internships, conferences, instructor lead student clinical, and other community outreach programs. Processing CORI/SORI paperwork, computer networking access and immunization records. Creating and maintaining Affiliation Agreements with high schools, colleges and universities.• Organizing further education and CEU programming for hospital employees.• Overseeing employee PACE records, the Massachusetts State Learning Management System for mandated trainings. Maintaining a 95% employee compliance for state mandated trainings.• Managing PolicyTech and overseeing compliance to hospital policies and procedures. Writing and editing policies, continued educations and other hospital wide alerts. • Maintaining hospital employee CPR records, scheduling and coordinating AHA CPR trainings with hospital instructors.• Restructuring and standardizing hospital wide orientation paperwork, programming and tracking, affiliation tracking, continuing education documentation, and department organization systems. Created Access database for tracking employee continued educations and event participation.• Monthly department reporting for senior management.• Training the new Clinical Educator and Coordinator in running the department.

Westfield, Massachusetts, United States

• Creating monthly staffing schedules for 200 clinical staff with appropriate staffing levels for units and patient requirements.• Coordinating staffing coverage from call outs, sick time and vacations.• Coordinating per diem and contract coverage with local staffing agencies.• Processing monthly vacation and holiday paperwork.• Assigning holiday coverage per union contracts.• Creating reports and analyzing data on staffing levels and overtime for senior management. • Conducting, and reporting on, employee satisfaction surveys.

Westfield, Massachusetts, United States

• Digitalizing and organizing clinical staff personnel and education files.• Creating signage and promotional material for hospital events.• Coordinating staff scheduling for mandatory trainings.

Northampton, Massachusetts, United States

• Obtaining accurate patient histories and vitals prior to exam.• Obtaining and preparing lab samples, and running in house labs as needed.• Administration of immunizations, medications and IV/SQ/IM injections.• Placing IV catheters.• Appropriate scheduling of annual exams, non-routine exams, emergency exams and surgeries in a busy two doctor practice.• Maintaining paper medical records.• Secure filing, scanning and faxing of paper medical records.• Updating social media and responding to emails.• Restocking supplies and maintaining current drug expiration dates. • Logging controlled drugs accurately as used/dispensed/wasted.• Safely restrained a variant of domestic and exotic pets for exams and treatments.

South Hadley, Massachusetts

• Designing and updating: spreadsheets for fundraising, volunteer contacts and scheduling, and annual budgeting; promotional material for events; library website content and social media.• Managing Inter-library Loan (ILL) system, maintained CWMARS and Destiny account records. • Writing and editing press releases, promotional documents, articles, and grant proposals.• Training and scheduling Mount Holyoke College student employees.• Maintaining library computers, printers, scanners, and hard copy/electric document filing systems.

South Hadley, Massachusetts

• Implementing and creating monthly newsletters through MailChimp.• Conducting and analyzing data from patron satisfaction surveys.• Website redesign into user friendly WordPress hosted website.• Creating and implementing a social media, marketing and editorial plan for the 2014-2015 academic calendar.• Writing reports of findings to present to the Board of Trustees with proposed changes to current marketing strategies.

Brooklyn, New York, United States

• Obtaining accurate patient histories and vitals prior to exam.• Obtaining and preparing lab samples, and running in house labs as needed.• Administration of immunizations, medications and IV/SQ/IM injections.• Preparing for and monitoring a variety of surgeries under the supervision of the head technician. Placing IV catheters and intubating patients.• Maintaining EMR client records using Cornerstone Practice Management Systems.• Safely restrained a variant of domestic and exotic pets for exams and treatments.

Tolland, Massachusetts, United States

• Working as part of a team taking care of 22 15-16 year olds in the counselor-in-training program. • Running events and activities that encouraged kids to take active leadership roles.

South Hadley, Massachusetts, United States

• Troubleshooting IT technical problems in the Language Departments and Language Resource Center.• Updating multi-user Google Calendar with accurate coding.• Assisting in running and organizing department activities, events and workshops. Working on individualized language projects with professors.• Monitored front desk to assist students in gaining access to circulation materials and answer questions.• Conducting student and faculty interviews for Mount Holyoke College promotional videos.

South Hadley, Massachusetts, United States

See above.

Uckfield, East Sussex, United Kingdom

• Writing social media reports and press releases for clients.• Creating and distributing press reports to targeted audiences, journalists, and clients. Maintaining current a media list.• Maintaining company and client WordPress websites.• Designing and updating spreadsheets per client guidelines.• Researching locations for client events based off of client specifications. • Maintaining WordPress based website.• Operating multi-line phone-system – answered and redirected phone calls as appropriate. • Filing, scanning, and faxing documents as needed.

Bsn, Accelerated Bachelor Of Science In Nursing

Ba, English Literature, Russian Culture & Literature

Activities and Societies: Dressage Team

A Level Examinations

Activities and Societies: Cross Country Team Captain, Debate TeamA Levels: Chemistry, English Literature, Applied Information.