Supports and educates library patrons in the Creative Lab maker space and on public computers or mobile devices. Dedicated to increasing patron digital literacy skills and providing access to creative technology.Develops and teaches STEAM programs and workshops including: 3D Printing, Machine Learning, Generative Art, Circuits, Photoshop, Illustrator, Premiere Pro, After Effects, Adobe Express, Game Development with Unity/Unreal/GameMaker Studio, Computer Refurbishing/Repairs, Basic Computer Navigation, Cricut, and more. Maintains community partnerships and hosts partnered workshops.Develops patron resources for maker space projects, best practices, and Creative Lab Patron/Staff policies. Maintains patron 3D Print queue and develops tools for systemwide integration. Assists with front end website development for slcpl.org/creativelab. Performs maintenance and repairs for: 3D Printers, Glowforge (CNC), Desktops, Laptops, and Soldering Station. Assists with equipment repairs and troubleshooting at branches when needed. Assists with training staff on Adobe Creative Suite, 3D Printers, Glowforge, Soldering Station, and more. Purchases and maintains inventory within yearly budget. Supports Community Engagement and Connection Efforts by serving on CDI (Committee for Digital Inclusion). Leads NIA (Neighborhood Indie Arcade) workgroup to plan International Games Month and Games-related collections and programs. Serves as Librarian in Charge when scheduled.

Supported and educated library patrons accessing technology on public computers, mobile devices, and personal devices. Provided one-on-one help to increase patron digital literacy skills. Analyzed and diagnosed patron technological or hardware issues and provided appropriate recommendations.

Managed team projects by creating drafts and defining project goals. Wrote and maintained artist schedules. Designed in-store signage and art displays in adherence with regional and corporate-level standards.Developed customer and crew engagement initiatives. Regularly provided excellent customer service and excelled at conflict resolution, problem solving customer complaints, and fixing order problems and errors.

Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions. Collaborated with in-house engineers to improve UI design for 2D game "Stellar Playground" and VR game "Mars 2020". Analyzed educational requirements and designed, developed and conducted user experiments for in-house research.

Conferred with student groups to produce wellness advocacy initiatives. Developedcurriculum and taught student in-house wellness programs. Designed marketingmaterials. Monitored data analytics on social media pages, developed engagementinitiatives by collaborating with other departments.

Digitized, maintained, and logged footage with audio transcription within library of over 200 assets for "Battle Over Bears Ears" documentary.

Mentored "Guest Services" volunteers. Interfaced with patients and their familymembers. Received “outstanding contributor” achievement from excellent customerservice. Assisted with Gift Shop management and conducted yearly inventory.