Lukas Müller Email & Phone Number

Zurich, Switzerland

Zürich, Schweiz

Responsible for a retail portfolio of approx. 70 million CHF SV.Main task is to transform currently dated food franchise stores into a new concept and make them sustainable, attractive and profitable in the longterm. This includes, among other things, the responsibility from the first moment of conversion projects of franchisees in coordination with.

Lugano, Switzerland

Head of Corporate Client Management for all Creditcard related issues and opportunities regarding Visa, Mastercard and Diners Club for corporate clients [380 Million CHF in card expenditure volume]Key tasks are Key Account retention and account management, coordinating implementations to onboard new business and portfolio growth for both walking cards and.

Lugano

Coordination, management and retention of the top corporate customers through custom made solutions (VISA-MasterCard-Diners Club).. Head of the Key Account administration team for corporate customers.. Responsible for the implementation, administration and organization of VISA, MasterCard and Diners Club credit card solutions for corporate Key Accounts and.

Lugano

. Giving an accurate service to customers (dealers, distributors and key accounts) in terms of preparing offers, giving recommendations about the products, order management, shipments, communication with customers, issue of credit notes and returns.. Daily contact via e-mail and by phone with customers speaking German, French and Italian. Responsible for.

Bellinzona

Daily discussions with major mobile phone companies (Nokia, Samsung, Sony, LG, Apple…) to analyze problems and solve them, ensuring the best result for the final customer. Trying' to find custom offers and possibilities for everybody ensuring retention and satisfaction as well as keeping an eye on the corporate guidelines.