Design and Development: Design of the internal Generative AI Sandbox "Sandy" and creation of a trailer. Design of a platform for managing and monitoring internal AI applications.Project Management: Organization and leadership of beta testing for the Generative AI Sandbox, including creating questionnaires and recruiting participants.System and Prompt Engineering: Creation and fine-tuning of system prompts, development of training materials for generative AI, including guides for prompt engineering and system prompt creation.Ethics and Compliance: Research and drafting of AI ethics guidelines for MediaMarktSaturn.Automation: Development of a concept for automated evaluation of customer communication through AI-driven processing and subsequent data visualization.Chatbot Development: Creation of a proof of concept for a chatbot to resolve end device issues as part of a hackathon.Tool Redesign and Migration: Redesign of the product and couponing tool in collaboration with relevant departments, as well as migration of departmental designs from Adobe XD to Figma.Branding: Support in creating new branding for the NPP working group of MediaMarktSaturn Technology.IT Tools Training: Leading IT tools training for students, including creating training materials, setting up notebooks, and introducing various tools for daily use.Training Plans: Development of training plans for IT students based on their study content on Udemy.

Digital Learning Team: - Creation of a new design for myLearning - Creation of a new design for the myLearning admin area Creation of personas of stakeholders of the myLearning tool - Redesign of the Digital Learning Team logo - Research: Tools for the automated translation of training courses Translation of eLearnings (XLIFF files) Customer Communication Al: - Design of logos for internal teams - Analysis of user input and derivation of new use cases for bots Development of user flows for voicebots - Testing the voicebot - Design of improvement opportunities in the area of voicebots - Development of user flows for chatbots - Setting up the designs for a back office for training voice and chatbots - Development of the designs for CareUI (analytic tools) for data analysis of user inputs and user interests and outputs of the bots - Creation of training materials for back office and CareUI - Support with the introduction of Generative Al in the area of customer relationship - Development of the designs for a sandbox tool for Generative Al - Development of the designs for a legal and orchestration layer for Generative AlSeparate tasks: Management of IT tools training for dual students JAV member Substitute member of the JAV election committee

Service Desk Team Technology:Technical support for hardware and software problemsSetting up workstationsPreparation and issue of hardware to employeesScrapping of obsolete workstation hardwareSAP Customization:Setting up mapping between IDOC and EDITesting authorizationsCreation of process documentation for the main processesTraining the German subsidiary on SAP processesBackend Engineering Ordering:Setting up a monitoring system to monitor system statusesLearning the basics of Java and object-oriented programmingCreation of recruitment tests for all training coursesPreparing the chatbot for Black Friday and training the botCustomer communication AI:Training and development of the MediaMarkt AI "eMMI"Outlining new processesAnalysis of competitor products and solutionsTesting the migration of the chatbot to TeneoMMS N3XT:Analysis of new sales channelsBuilding a reward system for employeesLearning the basics of user experience designDesigning a newsletter for the managementSpecial activities/tasks:JAV memberHolding IT tools training courses for trainees and studentsPlanning and setting up the recruitment test for all training programs