Event Platform Operations
CurrentDriving event operations for tools that support Microsoft Marketing stakeholders in running in-person events, virtual events, webinars and online meetings. The tool set comprises external services in Dynamics 365, Marketo, Certain, ON24, INXPO and MeetS4B; and also internal solutions built by MSIT Engineering.Day-to-day responsibilities:• Setting goals and leading a team towards the successful completion of a projects• Overseeing daily progress of these employees• Developing existing and training new SME’s• Ensuring employee productivity, monitoring efficiency of all processes• Establishing templated solutions and processes for optimized delivery; and working on custom event registration solutions as needed;• Managing, researching, and tracking technical issues to complete resolution; and establishing smoother processes to capture, manage and report on issues;• Assign requests to develop technical solutions that are essential for supporting Global events platforms;• Researching and evaluating other event solutions to make recommendations to the team;