• Administer servers, firewalls , routers, switches, wireless network, email, anti-virus, backup, security cameras and others products of the company. Experience: Microsoft Windows Server 2008 R2, VMWare ESX, Hyper-V, SonicWALL, Kaspersky, PRTG, Veeam, HPE Servers and Switches and others solutions.• Migration ERP to Microsoft Azure• Migration POP/IMAP to Office365• Manager of TELECOM services• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• Created routines for automatic ERP systems installation;• Testing and evaluating new technology;• Maintaining records of software licences;• Direct participation with the implementation of the LGPD• Mobile Device Support "iOS" and "Android";

• Installing and configuring computer hardware operating systems and applications;• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;• Maintains system capability by testing computer components.