Lukas Jacek Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Developing and executing a sales strategy to drive revenue growth for key accounts. Cultivating and nurturing client relationships for a diverse portfolio of customers. Developing revenue forecasts to track and report on sales goals. Support, mentor and further develop large PM team making sure adequate training is provided to enable them fulfil their roles and responsibilities.Enabling knowledge transfer, cross training and career progression and develop… Show more Developing and executing a sales strategy to drive revenue growth for key accounts. Cultivating and nurturing client relationships for a diverse portfolio of customers. Developing revenue forecasts to track and report on sales goals. Support, mentor and further develop large PM team making sure adequate training is provided to enable them fulfil their roles and responsibilities.Enabling knowledge transfer, cross training and career progression and develop succession plans.Developing, reviewing and evaluating workflows to measure efficiency and effectiveness across the team identify synergies, reduce duplication and implement any improvements where necessary.Monitoring output, quality of service and projects’ profitability and staff productivity, and ensure efficiently managed and utilized at all times.Managing and controlling the department’s budget, including forecasting of internal costs Identify KPIs on strategic global contracts. Show less

London, United Kingdom

Acted as the Account Director for Hilton account, overseeing client localisation needs globally and ensuring process consistency across regions.Led language-related discussions, fostering a deep understanding of client needs and implementing effective solutions.Managed resources to maximize consistency and cost savings by incorporating approved language into leveraged resources.Collaborated closely with Regional Account Directors in America and Europe on planning and… Show more Acted as the Account Director for Hilton account, overseeing client localisation needs globally and ensuring process consistency across regions.Led language-related discussions, fostering a deep understanding of client needs and implementing effective solutions.Managed resources to maximize consistency and cost savings by incorporating approved language into leveraged resources.Collaborated closely with Regional Account Directors in America and Europe on planning and strategy.Generated reports on project statistics and updates from global teams, providing insights on agreed-upon metrics.Oversaw the fulfillment of integrated digital, print, and TV campaign materials, coordinating with internal stakeholders.Ensured smooth financial processes both internally and externally.Built strong working relationships with senior stakeholders and facilitated the flow of work to/from production teams.Team performance management and effective leadership. Show less

London, United Kingdom

Managed client relationships and executed digital campaigns for IHG, Supercell, and Dropbox accounts.Built and maintained strong client relationships, acting as the lead point of contact.Responded to client briefs in a timely and effective manner, ensuring successful campaign execution.Led the onboarding of new customers, driving full utilization of in-house technology.Managed the San Francisco office (six months secondment) optimizing day-to-day operations and… Show more Managed client relationships and executed digital campaigns for IHG, Supercell, and Dropbox accounts.Built and maintained strong client relationships, acting as the lead point of contact.Responded to client briefs in a timely and effective manner, ensuring successful campaign execution.Led the onboarding of new customers, driving full utilization of in-house technology.Managed the San Francisco office (six months secondment) optimizing day-to-day operations and implementing efficient project and account management processes.Delegated tasks within the team, ensuring deadlines were met and campaigns delivered on time and within budget.Mentored and coached team members, fostering high performance and developing future leaders.Demonstrated commercial understanding and actively pursued growth opportunities.Maintained a robust pipeline of qualified opportunities and protected revenue streams from existing clients.Presented quarterly and annual account plans, showcasing strategies for client retention and growth.Managed financials, including forecasting, tracking, and procurement discussions and negotiations. Show less

London, United Kingdom

Strategic Account Manager for Willis Towers Watson, De Beers, BUPA, Uniqlo and Hilton accounts.Successfully establishing and onsite management of a team in China to grow and develop APAC opportunities and business.Defending and expanding sales revenue by nurturing existing relationships and identifying new opportunities within existing businesses.Responsible for sales pipeline, forecasts and contract negotiation to optimize long term opportunities and serving as primary… Show more Strategic Account Manager for Willis Towers Watson, De Beers, BUPA, Uniqlo and Hilton accounts.Successfully establishing and onsite management of a team in China to grow and develop APAC opportunities and business.Defending and expanding sales revenue by nurturing existing relationships and identifying new opportunities within existing businesses.Responsible for sales pipeline, forecasts and contract negotiation to optimize long term opportunities and serving as primary point of escalation for account issues.Building solid customer relationships by modifying internal behaviours, developing metrics and resolving issues and challenges with processes. Show less

London

Established and continuously built strong relationships with clients and multiple contacts, resulting in a high level of trust and satisfaction from clients.Managed and oversaw budget and localization cost overview, ensuring efficient resource allocation and cost control.Planned and executed print and digital campaigns, including INDD, web, mobile, banners, and social media platforms.Actively participated in internal and external account reviews, providing valuable… Show more Established and continuously built strong relationships with clients and multiple contacts, resulting in a high level of trust and satisfaction from clients.Managed and oversaw budget and localization cost overview, ensuring efficient resource allocation and cost control.Planned and executed print and digital campaigns, including INDD, web, mobile, banners, and social media platforms.Actively participated in internal and external account reviews, providing valuable insights and contributing to the improvement of client relationships and campaign performance.Successfully addressed initial quality issues, skepticism, and teething problems from demanding contacts, leading to increased client satisfaction.Managed and distributed workloads within the team, ensuring optimal productivity and timely delivery of projects.Collaborated with support departments to identify areas for improvement, implement process enhancements, and enhance the quality of deliverables. Show less

Oversaw day-to-day management of multiple localization projects, including digital and print campaigns, serving as the primary point of contact for suppliers and clients.Analyzed client information and campaign strategies to determine the best approach for each campaign, ensuring alignment with client objectives.Accountable for monitoring project status, maintaining client relationships, and ensuring that quality and service consistently met or exceeded client… Show more Oversaw day-to-day management of multiple localization projects, including digital and print campaigns, serving as the primary point of contact for suppliers and clients.Analyzed client information and campaign strategies to determine the best approach for each campaign, ensuring alignment with client objectives.Accountable for monitoring project status, maintaining client relationships, and ensuring that quality and service consistently met or exceeded client expectations.Managed an SEO pilot campaign across 24 languages, coordinating efforts to optimize search engine rankings and drive organic traffic.Proactively identified potential issues and obstacles, taking the lead in finding appropriate solutions and resolving them effectively. Show less

Master'S Degree, Bilingual Translation

Excellence In Account Leadership

Business English Certificate Vantage, Business English

Bachelor'S Degree, Teaching English As A Second Or Foreign Language