Lukas Miller Email & Phone Number

Norfolk, Va, Us

Norfolk, Virginia, United States

Led initiatives for the betterment of customer experience, company culture, and employee conduct.Collaborate and work with General Manager and Management Team to maintain oneness of COVA brewing Anticipate operational changes of the tap wall through constant evaluation of processes in order to optimize customer satisfaction and employee training Model and maintain a positive working environment with an emphasis on employee development and outstanding customer serviceMaintain inventory: cider, guest beer, glassware, growler caps, other operational suppliesOrganize and clean beer tap serving areas, glassware storage, and cold box: keg storage and lines, wine storage, can storagePrepare reports. Send documentation to the proper entity and/or individual\Quarterly TTB tax reportMonthly ABC tax reportMonthly beer dashboard for GM reviewMonthly ABC label approvalsMonthly distributor invoices to accountantCollaborate with the Head Brewer to determine the weekly Tap Replacement PlanImprove tap wall operations using the Review, Train, and Deploy strategyFollow health, safety and sanitation guidelines for all products and enforce procedures among team membersEducate team members on brewing concepts and present operational improvementsImpart beer knowledge to team members in order to provide the best possible customer service

I worked closely with the Sr. Director of Community Engagement to grow and support SCA national events initiatives in order to extend SCA's impact, increase revenue, and expand brand awareness. I lead project planning, agency relations, alumni networking, and field support for events. I also assisted with corporate sponsor account management and other relationship-building activities nationwide, including collaborating with regional program staff on events across the country. I worked collaboratively with the Advancement team and regional program staff to create and execute events and relevant marketing campaigns.

Richmond, Virginia

Specific duties include ensuring all background checks are completed for AmeriCorps members, managing data collection in compliance with a federal grant, and completing and submitting related reports. Also support agency programs and specialized activities that relate to community and veteran engagement, intern recruitment, youth services, volunteer programs, and community service. Collaborate with Eastern Region Program Director with respect to recruiting, training, and managing AmeriCorps members, marketing and outreach, grant development and budget creation, implementation and reconciliation. Responsible for coordinating with headquarters staff, park managers, and field staff as well as outside organizations and stakeholders. Required to travel throughout the State to conduct site visits with AmeriCorps members and site supervisors. Represents the agency and its volunteer programs at networking events and conferences.

Virginia Beach, Virginia

Participated on a resource management crew that aimed to control invasive species through prescribed burns and herbicide application. Aided in trail maintenance projects and reported monthly on performance measures.

Virginia Beach, Va

greet guests, assist with guests’ orientation, address needs, operating cash register, answering phone and radio communications, light cleaning, assisting with various office duties

Chesapeake, Va

Supervise children from ages 3-13, provided instruction on canoeing and other water related activities, hiking, nature exploration, crafts, science activities; as well as assisting with facility supervision, perform basic first aid, and submit written reports of accidents/incidents, take care of equipment and inventory needs

Plainfield, Ma

Responsible for leading 5-person crews on 5 or 10 day projects to improve public lands across the state of Massachusetts. Experiences include work with chainsaw and grip hoist systems as well as a variety of hand tools typical of conservation work. I work and live in restricted resource settings with 24 other corps members. The objective of the corps is to provide a volunteer service to the public lands in Massachusetts and to serve as stewards of the environment for the local populace.

Bachelor Of Science (B.S.), Biology, Senior

Activities and Societies: Pi Kappa Alpha FraternityI obtained a Bachelor of Science degree in General Biology while focusing elective.

Associate'S Degree, Biology, General

I utilized scholarship opportunities to acquire my Associate Degree at low cost to cut down on student loans during my academic career.