Lukas Radkovsky Email & Phone Number

San Francisco, California, Us

Owning and developing internal CRM tools and processes to ensure efficiency and further revenue growth. • Lead management from capture in Hubspot, through enrichment in ZoomInfo to assignment and engagement in Salesforce• Opportunity tracking and forecasting, quote configuration and signature in DealHub• Order provisioning, transfer to billing in Netsuite and customer data maintenance• Contract lifecycle automation - upsell, cross-sell and renewals• Product churn management & automationAchievements:• Re-designed system functionality to enhance and automate business processes• Cleaned and simplified systems to make it flexible, configurable and easy to use • Communicated and aligned stakeholders - from vision to end user enablement• Managed the change as SCRUM manager, aligning internal resources and external vendors• Actively managed system and supporting costs to deliver savings

Brno, Cz

Responsible for financial processes improvement in the following areas:• OTC and revenue recognition, T&E, and month-end closing processes. • Financial consolidation tool selection• Management of financial change request pipeline towards IT.

Pfaffenhofen, De

Responsible for consolidation and implementation of business support systems and processes in finance to ensure efficient support of grooving start-up organization: • Business and IT systems architecture, vendor selection and project management• Salesforce.com implementation - sales force & marketing automation (Pardot)• NetSuite billing, contract renewal and revenue recognition solution• NetSuite accounts payable, including bill approval workflow, expense reporting and bank integration, • NetSuite GL & statutory reporting (multi-book, multi-subsidiary and multi-currency)• Reporting and analysis in area of revenue and customer profitabilityAchievements: Quick systems implementation and gradual extension to full scope (Salesforce.com 1 month, NetSuite AR 6 months, NetSuite AP 4 months)NetSuite implementation enabled to cope with growing business and statutory accounting insourcing with minimal finance FTE increase (+1,5)

Prague, Cz

Responsible for consolidation of global finance process model and standards.Financial processes and systems integration of acquired entities. Involved in project of UK entity "Privax"​ integration.Project objective was to standardize financial processes, SOX controls and systems. Additionally, some processes were transferred to shared service center in the Czech Republic.Responsible for:• Process scoping, analysis and design (R2R, OTC, Payroll)• Preparation of related business requirements for systems deployment (SAP, Coupa, Concur)• Data migration approach and analysisAchievements: New processes and systems in place and operational within 6 months, significant savings in FTE reduction and SOX controls standardization.

Prague, Cz

Manager of team of 3 business development specialists, responsible for development and operation of supplementary services (telecommunications, insurance, finance and energy services).Primary responsibility for mobile virtual operator (MVNO) "Mobil od ČEZ" operational management:• Financial P&L, EBITDA and sales - including planning and reporting• Product development and campaign business cases approval• Contract conditions negotiation with vendors (O2, logistics)• Internal SLA (ICT, sales and care) maintenance and fulfilment monitoring• Further IT systems development (eshop redesign, mobile application, conceptual SAP change) Achievements: Successful mobile virtual operator start-up management - 5th MVNO on Czech market, positive EBITDA.

Prague, Cz

Projects were related to MVNO "Mobil od ČEZ" implementation and stabilization.• During deployment - responsible for coordination of non-IT stakeholders to ensure on-time delivery. • After launch - fully responsible for stabilization of business model, and IT solution fine-tuning.Achievements:MVNO was successfully deployed and launched within 7 months. Designed and implemented of 5 new packages, including unlimited calling.Delivery of promo tool, enabling flexible setting of discounts with no IT development.Designed and implemented wholesale cost optimization.

London, Gb

Responsible for roll-out of Balanced Scorecard performance management system:• Participation in strategic planning, workshops with board members.• Cascade of strategic goals to individual scorecards of VPs and directors.• Regular performance reviews with executive management, reporting to VF Group• Deployment and maintenance of Hyperion Performance Management systemAchievements:Delivered system of mutually dependent scorecards (50 scorecards, 1000+ KPIs in total) ensuring consistent breakup of strategic goals across the company.

London, Gb

As a member of Business process improvement (BPI) team contributed to deployment of Lean Six Sigma:• Deployment responsibility for project selection and benefit tracking (templates, data consolidation and reporting).• Training of Black Belts and Green Belts (>60), coaching and methodic support.• Program manager for improvement initiatives in finance, IT and technology areas.Running own Lean Six Sigma projects including Process Design or Kaizen blitz workshops.Project examples:• Finance - AP process improvement, Fixed assets activation• Sales and customer care - Leads management, Take to market, Undelivered customer invoices• IT & Engineering - IT capacity planning, Site construction process, IP cells implementation• HR - Agency employees invoicingAchievements:Delivered 30+ own projects in with significant benefits in cost reduction, improving time to market and risk avoidance.

Dublin 2, Ie

Analytical, expert & team leading roles in several projects at Czech, Slovak and Polish wireless and wireline operators:• Process re-engineering, design and configuration of CRM application (Siebel) - 3 projects• Reporting and business intelligence in CRM and Billing areas (Oracle Discoverer) - 2 projects• ERP implementation in supply chain and plant maintenance areas (SAP R/3) - 4 projects