Lukas Radkovsky Email & Phone Number

San Francisco, California, US

• Owning and developing internal CRM tools and processes to ensure efficiency and further revenue growth.
• Lead management from capture in Hubspot, through enrichment in ZoomInfo to assignment and engagement in Salesforce
• Opportunity tracking and forecasting, quote configuration and signature in DealHub
• Order provisioning, transfer to billing in Netsuite and customer data maintenance
• Contract lifecycle automation - upsell, cross-sell and renewals
• Product churn management & automationAchievements:

Brno, CZ

• Responsible for financial processes improvement in the following areas:
• OTC and revenue recognition, T&E, and month-end closing processes.
• Financial consolidation tool selection
• Management of financial change request pipeline towards IT.

Pfaffenhofen, DE

• Responsible for consolidation and implementation of business support systems and processes in finance to ensure efficient support of grooving start-up organization:
• Business and IT systems architecture, vendor selection and project management
• Salesforce.com implementation - sales force & marketing automation (Pardot)
• NetSuite billing, contract renewal and revenue recognition solution
• NetSuite accounts payable, including bill approval workflow, expense reporting and bank integration,
• NetSuite GL & statutory reporting (multi-book, multi-subsidiary and multi-currency)

Prague, CZ

• Responsible for consolidation of global finance process model and standards.Financial processes and systems integration of acquired entities. Involved in project of UK entity "Privax"​ integration.Project objective was.
• Process scoping, analysis and design (R2R, OTC, Payroll)
• Preparation of related business requirements for systems deployment (SAP, Coupa, Concur)
• Data migration approach and analysisAchievements: New processes and systems in place and operational within 6 months, significant savings in FTE reduction and SOX controls standardization.

Prague, CZ

• Manager of team of 3 business development specialists, responsible for development and operation of supplementary services (telecommunications, insurance, finance and energy services).Primary responsibility for mobile.
• Financial P&L, EBITDA and sales - including planning and reporting
• Product development and campaign business cases approval
• Contract conditions negotiation with vendors (O2, logistics)
• Internal SLA (ICT, sales and care) maintenance and fulfilment monitoring
• Further IT systems development (eshop redesign, mobile application, conceptual SAP change) Achievements: Successful mobile virtual operator start-up management - 5th MVNO on Czech market, positive EBITDA.

Prague, CZ

• Projects were related to MVNO "Mobil od ČEZ" implementation and stabilization.
• During deployment - responsible for coordination of non-IT stakeholders to ensure on-time delivery.
• After launch - fully responsible for stabilization of business model, and IT solution fine-tuning.Achievements:MVNO was successfully deployed and launched within 7 months. Designed and implemented of 5 new packages.

London, GB

• Responsible for roll-out of Balanced Scorecard performance management system:
• Participation in strategic planning, workshops with board members.
• Cascade of strategic goals to individual scorecards of VPs and directors.
• Regular performance reviews with executive management, reporting to VF Group
• Deployment and maintenance of Hyperion Performance Management systemAchievements:Delivered system of mutually dependent scorecards (50 scorecards, 1000+ KPIs in total) ensuring consistent breakup of strategic goals.

London, GB

• As a member of Business process improvement (BPI) team contributed to deployment of Lean Six Sigma:
• Deployment responsibility for project selection and benefit tracking (templates, data consolidation and reporting).
• Training of Black Belts and Green Belts (>60), coaching and methodic support.
• Program manager for improvement initiatives in finance, IT and technology areas.Running own Lean Six Sigma projects including Process Design or Kaizen blitz workshops.Project examples:
• Finance - AP process improvement, Fixed assets activation
• Sales and customer care - Leads management, Take to market, Undelivered customer invoices

Dublin 2, IE

• Analytical, expert & team leading roles in several projects at Czech, Slovak and Polish wireless and wireline operators:
• Process re-engineering, design and configuration of CRM application (Siebel) - 3 projects
• Reporting and business intelligence in CRM and Billing areas (Oracle Discoverer) - 2 projects
• ERP implementation in supply chain and plant maintenance areas (SAP R/3) - 4 projects