It Support Specialist
Current
Jul 2024 - Present
AeroLeads people directory · profile
Łukasz Mroczkowski Email & Phone Number
IT Support Specialist at Scania Deutschland
at
Link Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist at Scania Deutschland
Location
Poznan, Wielkopolskie, Poland
Who is Łukasz Mroczkowski? Overview
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Quick answer
Łukasz Mroczkowski is listed as IT Support Specialist at Scania Deutschland at Link Group, based in Poznan, Wielkopolskie, Poland. AeroLeads shows a matched LinkedIn profile for Łukasz Mroczkowski.
Łukasz Mroczkowski previously worked as IT Support Specialist at Link Group and IT Support Specialist at Sii Poland. Łukasz Mroczkowski holds Master'S Degree, Applied Linguistics from Uniwersytet Marii Curie-Skłodowskiej W Lublinie.
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Link Group
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Profile bio
About Łukasz Mroczkowski
Łukasz Mroczkowski is a IT Support Specialist at Scania Deutschland at Link Group. They is proficient in German and English.
Current workplace
Łukasz Mroczkowski's current company
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5 roles
Łukasz Mroczkowski work experience
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It Support Specialist
Supporting users via various communication channels in German and English.Managing user accesses in Active Directory.Remote software deployment.Microsoft 365 troubleshooting.Providing support to users in SAP.Setting up hardware network infrastructure in a production hall.Installation of switches, Access Points, servers.Device deployment for new coworkers.
Nov 2023 - Jun 2024
Team Leader
Managing and supporting an international team.Training of new employees.Preparing reports on quality, productivity and CSAT results.Taking action to maintain all project KPIs (including checking tickets, other quality assurance activities).Participating in meetings with the client.Providing feedback from the team to the clientin order to improve processes as well as fix anyerrors or problems that arise.Making changes to the schedule and managing the team in the HRM system.
Jul 2021 - Sep 2023
Subject Matter Expert
Providing support for the team, answering questions about the product and processes.Preparing training materials for the team as part of internal retraining and increasing product knowledge.
Mar 2021 - Jun 2021
Customer Care Representative
Supporting application users in English and German.Supporting customers of the online store.Troubleshooting related to the application on different systems: Windows, iOS, Android.Analysis of user logs to identify problems in the Amplitude system.Investigation of application and user system logs as a part of diagnosis.
Oct 2020 - Feb 2021
1 education record
Łukasz Mroczkowski education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Łukasz Mroczkowski work for?
Łukasz Mroczkowski works for Link Group.
What is Łukasz Mroczkowski's role at Link Group?
Łukasz Mroczkowski is listed as IT Support Specialist at Scania Deutschland at Link Group.
Where is Łukasz Mroczkowski based?
Łukasz Mroczkowski is based in Poznan, Wielkopolskie, Poland while working with Link Group.
What companies has Łukasz Mroczkowski worked for?
Łukasz Mroczkowski has worked for Link Group, Sii Poland, and Oex Voice Contact Center.
How can I contact Łukasz Mroczkowski?
You can use AeroLeads to view verified contact signals for Łukasz Mroczkowski at Link Group, including work email, phone, and LinkedIn data when available.
What schools did Łukasz Mroczkowski attend?
Łukasz Mroczkowski holds Master'S Degree, Applied Linguistics from Uniwersytet Marii Curie-Skłodowskiej W Lublinie.
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