- Completed workflow operations for top clients in the industry (Netflix, Lionsgate, Disney, Warner Bros, etc.).- Performed thorough online research and collected open-source data for targeted projects.- Received, inventoried, and completed detailed technical analysis of audiovisual content.- Managed the technical database for aggregate data reporting and generated rapid clientnotifications regarding sensitive information.- Created regular analytical reports for client delivery and communicated sensitive information withvarious internal and external clients.

- Managed cross-functional global teams, collaborated with third-party vendors, and maintained seamless communication with clients spanning multiple time zones regarding project specs, revisions, and approvals.- Coordinated the creation of dubbed audio, scripts, audio description tracks, subtitles, closed captions, and related deliverables in multiple languages for clients in the entertainment space (NBCUniversal, Amazon Prime Video, etc.), oversaw metadata input, various trackers, and delivery.- Developed professional expertise in technical and creative aspects of localization and how these services fit within the company's ecosystem and the entertainment industry.- Created and managed project schedules, and ensured due dates are met on time and within budget. Exercised good judgement and resourcefulness in addressing and escalating issues as they arise.- Proactively identified potential issues with projects in progress and found creative solutions to meet or exceed client expectations.- Provided comprehensive training to onboard new team members, ensuring they were proficient in the workflow and adhered to established standards.

- Completed research and data analysis on a daily basis.- Wrote articles, press releases, newsletters, pitches for clients.- Worked with media kits and helped with managing social media.- Provided daily reports on the ongoing progress of projects.- Assisted with monthly expenses and billing management.