Using inbound and outbound telephony interactions to secure payment of outstanding taxation debts, arranging suitable payment plans according to individual circumstances and applying ATO debt collection legislation with telephony debt collection guidelines.Handling customer enquires in regards to simple and complex tax affairs and obligations.Ensuring taxpayers can effectively meet all future obligations on time.Handling inbound and outbound correspondence work with a high level of efficiency and accuracy.

AdministrationImplementation of new advertising materialsManaging employees and designating roles and tasksOrganizing shifts and employee rosteringStock ordering and managementStock PresentationStock Pricing and TicketingWaste and Mark-down management and reportingThorough Cleaning of DepartmentOpening Presentation of StoreClosing Maintenance of Store

Cashing handlingEnd of day cash clearancesThorough Cleaning of DepartmentImplementation of new advertising materialsWaste and Mark-down management and reportingClosing of store