• Successful implementation of key strategic projects to build the customer experience within store• Communication and Organising cross divisional departments within Lidl UK • Making sure the quality standards are met• Organisation and Implementation of Staff Training, in store across the Region• Using IT systems to keep track of people and progress

• Delivering all KPI’s and ensuring the company's operational standards are maintained at all times.• Conducting monthly Cost Meetings with the Store Manager to address key cost control areas and personnel issues• Monitoring all legal obligations and ensuring all Health and Safety requirements are achieved• Driving sales in stores and increasing turnover by making full use of promotional tools• Communicating daily with the stores to collate sales, productivity and wastage with the intention to control any fluctuations and react accordingly• Ensure relevant communication from the Regional Distribution Centre reaches store staff and management.• Identifying personnel requirements through succession planning and utilisation of company tools.• The recruitment of all new staff and being responsible for both their and existing staffs training and development• Adding value to each store on every visit.

• To liaise and report to Regional Operations Manager• Responsible for 12 Greggs Outlets, ranging from Town centre Food on the go to café style sites• Responsibility for developing and implementing individual shop operation plans to ensure sales growth• Contribute to the development of Regional Retail Plan• Promoting excellence across Shop Management teams to drive initiatives to improve standards• Responsible for the implementation and monitoring of Brand marketing material • Leading the team in line with the values, promoting a culture of achievement and responsibility• Responsibility for the Recruitment and development of effective Shop management teams• Delivering a positive Balanced Score Card.

• Responsible for 3 Greggs Stores, Syston (New Opening),Bakers Oven Melton Mowbray and High Cross Leicester (New Opening)• Responsible for achieving all Financial KPIs through business modelling and target setting• To ensure that all key disciplines of The Brand were achieved• To ensure that the Company’s Customer First Programme was implemented on a daily basis• To lead and motivate Team members, to ensure continual sales and profit growth through selling of products and excellent customer service• Store franchise development manager, developing store manager and teams as part of the Moto and Greggs partnership

• Achieved sales, profit and wage budgets, through business modelling and target setting• To liaise and report directly to The Managing Director of Trade Name Ltd• Ensure all key disciplines of The Brand are achieved• To plan and implement a successful sales and marketing plan to achieve sales and profit growth

• To liaise and report directly to Area Sales Manager• To ensure all budgetary sales, margin and cost targets are achieved on an ongoing basis• To deliver fresh and exciting Sales ideas to ensure growth of business on yearly basis• To ensure Unit is kept to high standard throughout all trading times• To develop and train all team members to ensure that customer service is delivered to an exceptional standard• To take on all managerial responsibilities on Managers absence