Luke Bailey Email & Phone Number

London, England, United Kingdom

As the Delivery Lead for a large-scale in-store technology programme, spearheaded the delivery and deployment of a bespoke Retail Platform to support a network of more than 12,000 stores and 35,000 points of sale. Orchestrated the implementation of a custom-built solution utilising AWS native services, characterised by a predominantly serverless, event-driven architecture. Managed six agile delivery squads with a peak team headcount exceeding 100 and an annual budget surpassing £12m… Show more As the Delivery Lead for a large-scale in-store technology programme, spearheaded the delivery and deployment of a bespoke Retail Platform to support a network of more than 12,000 stores and 35,000 points of sale. Orchestrated the implementation of a custom-built solution utilising AWS native services, characterised by a predominantly serverless, event-driven architecture. Managed six agile delivery squads with a peak team headcount exceeding 100 and an annual budget surpassing £12m. Oversaw the end-to-end delivery and support of features crucial to vital processes, including order management, transaction management, product information management, client billing and settlement, as well as the remuneration of store agents and transaction reconciliation.In the additional role of Head of Core Platform, defined and executed the DevSecOps strategy. Directed the provisioning and management of CI/CD workflows and associated tooling, test environments, templates, and blueprints to facilitate efficient delivery and enhance the overall developer experience.Key responsibilities include defining and managing the delivery roadmap, reporting progress and escalating key risks and issues up to programme lead, resource management, budget management and ensuring impediments to delivery are removed. Show less

London

As the Client-side Delivery Lead for Digital Innovation, played a pivotal role in the successful delivery of various customer and agent-facing mobile applications as part of a digital transformation programme. Responsible for the end-to-end delivery, managing two large Scrum Teams tasked with developing mobile applications on a low-code platform, along with back-end microservices and APIs. Key responsibilities included introducing an agile mindset to a traditionally waterfall-oriented client… Show more As the Client-side Delivery Lead for Digital Innovation, played a pivotal role in the successful delivery of various customer and agent-facing mobile applications as part of a digital transformation programme. Responsible for the end-to-end delivery, managing two large Scrum Teams tasked with developing mobile applications on a low-code platform, along with back-end microservices and APIs. Key responsibilities included introducing an agile mindset to a traditionally waterfall-oriented client, striking a balance between innovation and cost-reduction imperatives, and overseeing a team comprised of both client and contracted resources. Show less

London, United Kingdom

Served as the Lead Solution Architect for a digital and systems integration platform, operating within a scaled agile framework in a cloud-hosted environment with a micro-service based architecture. Platform hosted the client's website (over 200 million visits annually), as well as customer-facing applications and back-end integrations with third-party client systems.Responsible for working with business stakeholders to understand requirements, and product solution proposals and impact… Show more Served as the Lead Solution Architect for a digital and systems integration platform, operating within a scaled agile framework in a cloud-hosted environment with a micro-service based architecture. Platform hosted the client's website (over 200 million visits annually), as well as customer-facing applications and back-end integrations with third-party client systems.Responsible for working with business stakeholders to understand requirements, and product solution proposals and impact assessments, whilst shaping a pipeline of work for multiple delivery squads. This encompassed managing proposals from inception to contracting, collaborating closely with the client to design solutions that were both deliverable and affordable while meeting their specific requirements. In addition to change management, took a hands-on approach in defining technical and functional solutions for diverse business requirements across multiple projects. Show less

London, United Kingdom

Served as the Scrum Master for a dedicated scrum team responsible for developing an online account and balance management application for a postal client. Successfully adhered to the project plan and budget, ensuring timely delivery. Post-launch, the application surpassed client expectations in revenue generation, showcasing its effectiveness and alignment with client objectives.Responsibilities included leading sprint ceremonies, managing the product backlog with the Product Owner… Show more Served as the Scrum Master for a dedicated scrum team responsible for developing an online account and balance management application for a postal client. Successfully adhered to the project plan and budget, ensuring timely delivery. Post-launch, the application surpassed client expectations in revenue generation, showcasing its effectiveness and alignment with client objectives.Responsibilities included leading sprint ceremonies, managing the product backlog with the Product Owner, ensuring development impediments were removed, and managing the project plan and budget. Show less

Newcastle Upon Tyne, United Kingdom

Operated as Test Team Lead and later Test and Release Manager for technology delivery projects across two public sector clients. Led multiple test phases, including Integrated Product Test, User Acceptance Test, Security Test, Technical Test, and Implementation. Managed critical aspects such as stakeholder engagement with clients and third parties, provided regular status reports to senior management and clients, and oversaw a ten-member test team based in both London and India.

Bachelor'S Degree, Economics And Management, 2:1

Activities and Societies: Participant in the Oxford University Student Consultancy Society | Assistant Marketing Manager for Student.

5 A-Levels (Grades: 5X A), 10 Gcses (Grades: 7X A*, 3X A)