● Redesigned Lob’s mail distribution algorithm, improving nation-wide, on-time delivery by 20+%● Awarded Patent US11782662 for Lob's USPS mail distribution algorithm● Optimized Lob's production routing engine (AWS/microservices), reducing memory costs by 90%● Led the legacy analysis and architectural redesign for Lob's V2 APIs, working directly with with partners and customers to drive adoption● Organized and managed engineering and cross-functional teams during Lob's V2 API transition, overseeing front-end, back-end and operational teams

● Developed the cloud-based (AWS) business process engine● Designed and developed the visual, Web-based process designer● Awarded 1st place in Slack’s 2020 Global Hackathon (Best New App)● Managed customer and partner relationships

● Awarded Patent US,10,969,931: for streamlining data mapping in integration systems● Designed the API strategy and information architecture for TIBCO’s IPaaS platform● Drove internal initiatives to embrace REST, JSON, HTML5, and APIs● Assisted CEO and EVPs on strategic initiatives and resource allocation● Presented at conferences and global training events

● Awarded Patent US,8136109, for asynchronous communications in large-scale Web applications● Managed a distributed global engineering team tasked with delivering TIBCO's flagship Ajax toolkit● Awarded InfoWorld Technology of the Year: Best Ajax toolkit, 2006● Awarded InfoWorld Best of Open Source: Best Ajax toolkit, 2007

● Invented a browser-native approach for delivering stateful, large-scale Web applications (US,8136109).● Designed the first Web-based research tool for Human Genome Scientists (used by the National Institute of Health for testing drug toxicity).● Created General Interface (acquired by TIBCO), a first-of-its-kind, component-based framework for building Single Page Applications (SPA).

● Led the engineering team tasked with redesigning Lehman Brothers' and Bear Stern's banker-productivity and financial projection portals.● Participated in sales meetings and client outreach, serving as a technical resource to the sales and marketing team.● Architected a generalizable Web-based system that delivered sophisticated, multi-step workflows in the browser (an early version of the Ajax Single Page Application architecture)● Served as the lead architect for Universal Music Group's content management system (United Kingdom)● Architected the Web-based reservations system for American Airlines, helping them migrate their SABRE (mainframe) system to a Web-based platform, including all document and data migration tasks.● Engineered a self-documenting help system for SAP that auto-generated detailed user guides derived from the implementation.● Evangelized company-wide technical standards to teams in Europe, North America, and South America, delivering end-to-end strategies for efficiently documenting ERP systems.