Luke Bracamonte Email & Phone Number

Porto, Portugal

Australia

Braga, Portugal

Porto, Portugal

Organise and lead successful private group tours and music tours within Europe. By request only!

New South Wales, Australia

London, United Kingdom

· Directly assists higher management to plan and coordinate the tour lifecycle, especially selecting vendors and establishing contracts, engaging with third party tour operators, and transportation logistics.· Responsible for the continuation and strengthening of existing business relationships and expectations with multiple stakeholders including suppliers, partners, and guests. · Commended for routinely coordinating day to day itinerary activities, accommodation, transport, and tour funds with the utmost care and precision, consistent with efficient management of time and company resources. · Highly effective communicator of a variety of information, including historical facts and figures, in a clear and compelling manner, to both small and large groups. · Commended by higher management for consistently delivering the highest standards of customer support, including 24-hour availability to tour guests (not required by the company).

Sydney, New South Wales, Australia

· Driver guide of Hunter Valley wine tours New South Wales Australia. · Proficient in traffic management of Sydney and Central coast routes. · Practical knowledge of transit laws and regulations, including road occupational guidelines and health and safety requirements applicable to New South Wales. · Continuously exceeded expectations by genuinely providing customer care, support, information, and entertainment.

Sydney, New South Wales, Australia

· Drove long passenger vehicles, up to 14 meters, within urban and rural locations within Sydney and Canberra and the state of New South Wales, Australia. · Proficient in traffic management of New South Wales and ACT routes. · Practical knowledge of transit laws and regulations, including road occupational guidelines and health and safety requirements applicable to Australia. · Go-getter, dynamic team member continuously exceeded expectations by genuinely providing customer care and support to tour managers while on a given trip.

London, England, United Kingdom

· Drove long passenger vehicles, up to 14 meters, within urban and rural locations across Europe including France, Italy, Spain, Portugal, Germany, Netherlands, Austria, Switzerland, Greece, Turkey, Hungary, Poland, and the Czech Republic. · Proficient in traffic management of Western and Eastern European routes. · Practical knowledge of transit laws and regulations, including road occupational guidelines and health and safety requirements applicable to Western Europe · Go-getter, dynamic team member continuously exceeded expectations by genuinely providing customer care and support to tour managers while on a given trip.

Wollongong, New South Wales, Australia

· Experienced railroad professional, proficient in the operation management of rolling stock, in compliance with safety policies and procedures. · Continually rated among the top 15 percent best performers, based on the company’s annual evaluation process. · Contributed to the increased productivity and improvement of the company’s operations by providing ongoing feedback to the Safety Committee, on behalf of the employees’ union. · Commended by higher management for consistently maintaining efficient communication with road control personnel to increase the timely delivery of shipments while minimizing transportation risks and hazards.

Wollongong, New South Wales, Australia

· Successfully completed all theoretical and practical training as a hospitality trainee. · Commended for exceptional food and beverage service, presentation and hygiene practices, enhancing the patrons' dining experience. · Outstanding customer service, including the provision of out of the menu suggestions for patrons with food allergies and intolerances, proved consistent increased sales and customer loyalty. · Praised by management for contributing towards a culture of hospitality excellence, by meeting the demands of the business, including working on an always changing, flexible schedule and substituting employees on short notice.

Nlp Practitioner, Nlp Coach, Hypnotherapy, Timeline Therapy, Neuro Linguistic Programming

Diploma, Building Design

Hospitality And Tourism Certificate, Tourism And Travel Services Management, Pg Cert

Higher School Certificate, 12