Luke Buaas Email & Phone Number

Tokyo, Jp

Tokyo, Japan

• Developed machine learning models for KPI forecasting and implemented customer segmentation using clustering techniques in R and RStudio.• Facilitated regular business meetings in Japanese, fostering collaboration across diverse business units• Leveraged R for advanced analytics on large datasets, informing strategic business decisions• Maintained consistent communication channels, reporting to both Directors and the Managing Director (CEO) of the Japan office• Measured… Show more • Developed machine learning models for KPI forecasting and implemented customer segmentation using clustering techniques in R and RStudio.• Facilitated regular business meetings in Japanese, fostering collaboration across diverse business units• Leveraged R for advanced analytics on large datasets, informing strategic business decisions• Maintained consistent communication channels, reporting to both Directors and the Managing Director (CEO) of the Japan office• Measured the effectiveness of marketing campaigns, ensuring alignment with targeted goals• Partnered with cross-functional departments across Japan to establish data-driven KPIs• Spearheaded the development of standardized data governance policies in collaboration with international teams Show less

Tokyo, Japan

• Automated regular business tasks using Python (PyAutoGUI), significantly improving efficiency and accuracy.• Collaborated with international IT teams to implement system updates, ensuring seamless integration and communication across regions.• Designed and standardized documentation for business tasks, streamlining project processes and improving clarity.• Empowered domestic and international teams with comprehensive knowledge of standard business practices, resulting in a 30%… Show more • Automated regular business tasks using Python (PyAutoGUI), significantly improving efficiency and accuracy.• Collaborated with international IT teams to implement system updates, ensuring seamless integration and communication across regions.• Designed and standardized documentation for business tasks, streamlining project processes and improving clarity.• Empowered domestic and international teams with comprehensive knowledge of standard business practices, resulting in a 30% improvement in workflow efficiency.• Led requirement gathering sessions in Japanese, accurately interpreting use cases to define project specifications.• Maintained the integrity of ERP systems by ensuring data accuracy remained above 99.9%.• Spearheaded IT ERP and E-commerce projects from conception to completion, driving successful project outcomes.• Tracked and monitored project progress, providing regular updates to stakeholders to ensure alignment and timely delivery of project milestones. Show less

Dallas, Texas, United States

• Create SalesForce macros boosting team productivity and KPI results by over 50%• Function as a main point of contact for large multinational clients• Lead client, vendor, and internal calls solving various complex problems• Routinely organize data using pivot tables and macros within spreadsheets• Serve as a technical liaison between the clients/vendors and the DevOps and Product teams• Translate over 56 pages of user guides to Japanese for multilingual support… Show more • Create SalesForce macros boosting team productivity and KPI results by over 50%• Function as a main point of contact for large multinational clients• Lead client, vendor, and internal calls solving various complex problems• Routinely organize data using pivot tables and macros within spreadsheets• Serve as a technical liaison between the clients/vendors and the DevOps and Product teams• Translate over 56 pages of user guides to Japanese for multilingual support within the platform• Train new team members and management• Work swiftly and accurately to consistently rank #1 in KPI ratings for our US team Show less

Hunt Valley, Maryland, United States

• Developed, documented, communicated, and trained local and international teams on standard business practices increasing workflow productivity by over 25%• Documented changes performed to vendor databases to eliminate fraudulent information or activities• Maintained legacy and modern versions of SAP, supporting business-wide software migration• Performed detail-oriented work, such as vendor management, boasting a 99.9% accuracy rate• Raised errors in databases and accounts… Show more • Developed, documented, communicated, and trained local and international teams on standard business practices increasing workflow productivity by over 25%• Documented changes performed to vendor databases to eliminate fraudulent information or activities• Maintained legacy and modern versions of SAP, supporting business-wide software migration• Performed detail-oriented work, such as vendor management, boasting a 99.9% accuracy rate• Raised errors in databases and accounts to the appropriate teams, and took ownership of these issues• Collected, organized, and displayed large datasets in spreadsheet format, using macros to display data• Owned the US vendor creation and management processes in SAP Show less

Towson, Maryland, United States

• Create and lead workshops that increased study abroad workshop attendance by over 500% through creative, targeted marketing strategies• Work well within small a team of diverse individuals • Spearheaded marketing efforts towards underrepresented groups within study abroad• Designed and posted multiple social media graphics through an extensive use of Canva and Hootsuite

Professional Certificate, Data Science

Bachelor'S Degree, International Business

Activities and Societies: National Society of Collegiate Scholars 3.8 GPA Dean's List

Study Abroad, Asian Studies