• Dealing with clientele requiring and maintaining expected services with excellent customer relations and rapport with staff and service users.• Regularly asked to help train new staff, ability to build good quality relationships with my colleagues.• Working under pressure in a high paced environment, serving a hundreds of customers, ensuring I work at an efficient pace while ensuring I provide a high quality of service.

• My current role requires excellent communication skills with both my colleagues and various members of the public to provide the best service possible. • As part of this role, I continually innovate service efficiencies, by identifying creative ways to ensure efficiency is prioritised, as well as maintaining high customer service levels and listening to feedback. • Enforcing and complying with health and safety regulations.• Dealing with customer liaison requiring and maintaining expected services with excellent customer relations and rapport with staff and service users.• Being flexible and being able to work with back of the house efficiently.

• My role here was to maintain a financial database for a small local company, and this helped me to develop my analytic skills further, as it was mainly database work involving; identifying cash flow, interpreting quantitative data to locate long term growth areas and identifying areas of weakness.• I enhanced my knowledge of Excel and other spreadsheet/database programmes.• Database entry for a local accountant – Ad hoc basis.

• My role here enhanced my teamworking skills, ensuring I fitted into the team efficiently.• I achieved this by forming good quality relationships with multiple individuals within the team. I also developed excellent communication skills with parents and children. • I innovated by creating a wide variety of activities, which were very well received, and thus, were implemented into the daily activities. • Complying and enforcing health and safety regulations while working with young leaders.• Assisting with running the weekly activities.

• This role entailed me being responsible for maintaining Excel spreadsheets regarding sales and performance data.• In my analysis role, I was able to provide business forecasts and identify areas of strengths and weaknesses. This gave me good experience as I developed analytic skills by collating data and analysing figures to interpret how the firm was managing its capital.• 1 Day a week inputting data into Excel Spreadsheet.• Help with business forecasts to try and predict the firm’s future.• CRM for clients.