Luke Chatwin Email & Phone Number

Birmingham, England, United Kingdom

Marks and Spencer – Foods (Current role) Retail Assistant• Responsible for stock management on department;• Visual merchandising in line with company requirements;• Advising customers with extensive product knowledge;• Waste management;• Responsible for multiple stock takes;• Helped with phase changes; • Continually striving to achieve customer satisfaction targets set by the business by providing excellent customer service; this has been highlighted on… Show more Marks and Spencer – Foods (Current role) Retail Assistant• Responsible for stock management on department;• Visual merchandising in line with company requirements;• Advising customers with extensive product knowledge;• Waste management;• Responsible for multiple stock takes;• Helped with phase changes; • Continually striving to achieve customer satisfaction targets set by the business by providing excellent customer service; this has been highlighted on a personal level through our customer satisfaction survey.Marks and Spencer – A&A (Accuracy & Accountability) (Previous role) Retail Assistant• Analyzing and actioning all Sales and Stock Position Reports;• Responsible for stock control and stock re-processing;• Optimize sales by making sure the stock file is accurate; • Keeping due diligence reports up to date;• Actioning head office stock alerts and product restrictions;• Ensure legal requirements for ticketing is followed.Marks and Spencer – ISB (Instore Bakery) (Previous role) Retail Assistant• Responsible for stock accuracy;• Ensuring compliance in a highly-regulated business function;• Responsible for managing the department- stock levels, waste management, hygiene standards;• Time management in line with baking schedule.Additional - further responsibilities during my time with Marks and Spencer include:• Assisting colleagues with the opening and closings of stores;• Fire Marshal – responsible for locating the fire and as part of the emergency evacuation team, escorting people out of the building safely;• Charity work – have helped raise money for Macmillan by participating in the ‘Brave the shave’ campaign; • Mentored an employee from Mencap whilst in store with us. Show less