I am responsible for the project management of the Health Roster roll-out. Liaising and influencing senior internal stakeholders in order to implement the departments within the trust onto the system. It is also my responsibility to project manage the implementation of the Safe-care arm of the Health Roster system to all in-patient wards as well as managing two helpdesk mail boxes and running the payroll for around 7000 staff.I am constantly adapting to change and taking on new projects such as e-rostering unlock and timeclocks as part of the implementation of the Hotel Service area. I manage and motivate five staff directly and influence numerous indirectly. My role also involves strategic meetings, development of staff and dealing with enquiries from my colleagues within the trust, providing excellent customer service through my knowledge and attention to detail. Reporting, problem solving, presentations and work flow sheets are all elements of my role. Providing training materials and conducting training sessions to staff across the trust including senior management.Communication is key in my success in this role both verbally over the phone, in person or via e-mail.I have been heavily involved in the matching of the gateway to our ESR interface so that data is easily transferable to/from each system.I am involved in training sessions both individually and to small/large groups across the trust for all the projects currently being undertaken.Since in post I have introduced a suite of reports that previously were not being used and these reports which focus on KPI's will support the trust moving forward with effective rostering and staff management. These are sent to senior management and I make myself available and meet on a regular basis.

In my previous role as HR Systems Officer/Deputy Manager I was responsible for the project management of the Health Roster and Safecare. Liaising and influencing senior internal stakeholders in order to implement the departments within the trust onto the system. In my role I was constantly adapting to change and taking on new projects such as employee self-service, e-expenses and elements of learning and development. I manage and motivate six staff including 121's. My role also involves strategic meetings, development of staff and dealing with enquiries from my colleagues within the trust, providing excellent customer service through my knowledge and attention to detail.Reporting, problem solving, presentations and work flow sheets are all elements of my role. Providing training materials and conducting training sessions to staff across the trust including senior management.Communication is key in my success in this role both verbally over the phone, in person or via e-mail.I pick up new systems very quickly and listen to others input when creating project plans. However I am decisive in my actions and able to plan, adapt and multi-task quickly and effectively.Project management of the rollout has been essential to the success of the system in the trust as well as the benefits realisation work on the rosters and quarterly roster reviews, in these meetings I will spend time with the existing departments on the roster to discuss which parts are working well and find where there is room for improvement.My role requires me to have contact with the workforce intelligence, pay services, bank office, Allocate and directors on a regular basis as well as with my colleagues involved directly with the rollout.

In my role as an E-Roster Administrator I ensured the E-Rostering system was maintained and implemented across the wards. I was the first point of contact for colleague enquiries and I troubleshot any issues on a daily basis. I built data within this and other internal system, gathering information through workbooks and sharing my expertise providing support to the wards. My daily role involved multi-tasking, providing excellent internal and external customer service, data entry and cross referencing information which I provided, and also collected and collated. I was able to organise and plan my work very effectively against the priorities at any given time.I liaised on a daily basis with various people within the trust such as ward managers, chief executives and health care professionals. I was able to communicate efficiently to colleagues of all grades. The project I was working on also enabled me to work closely with the project director on a weekly basis. I used several systems at the trust in addition to E-Roster such as Agresso and the recruitment bank system.I constantly handled sensitive information which I always retained accurately and securely. A large part of my role was analysing information and discussing the best way to implement that information onto E-Roster. I implemented the use of this onto wards, setting it up and coaching and enabling staff to use this well.My role was highly pressured through time constraints, but this was managed through delegation and prioritisation of my assignments.Deadlines were always achieved well and within set timeframes.I was also asked to lead on the implementation of the Safecare project which was an addition to the E-Roster system; For this I set out a plan of action for the systems implementation. This included arranging several meetings with senior figures within the trust and implementing the system within set timeframes.

In my previous role I was responsible for the recruitment of Apprentices both internal and externally. My role involved attracting talent through open days, marketing and head hunting. I liaised with internal departmental managers as well as external stakeholders to discuss recruitment needs and build excellent professional relationships with them through communication. This could be via e-mail, phone or skype.Regularly working with 70+ vacancies and implementing new systems to enable the process of recruitment become more productive and effective such as 121 interviews, open days, and information events.I was also involved in the implementation of new IT systems and work flows as well as project managing the recruitment for the NHS.Top performer in the department for Apprenticeship starts and I working with a number of organisations that are both local and national.

As recruitment Manager for LMS Recruitment I am responsible for the day to day running of our 4 offices and there staff. I source new clients, build relationships and ultimately source them quality employee's for their business.In my first 6 months achievements include:700% increase in vacancies generated100% increase in interviews with our clients250% increase in vacancies filledMore revenue taken in this 6 month period than in the last calendar year.

As a Employment Accounts Executive I work with employers to find them quality candidates from our customers and help them fill vacancies. I work with large corporations to smaller business and I help identify the skills and experience needed in prospective employees. I then supply the most suitable candidates from a wide pool of individuals. We also provide specific training such as FLT and Health and Safety if this is needed by an employer for a specific role such as a warehouse position. I receive applications, sift CV’s and then meet with suitable candidates. I arrange interviews with the employer and supply tailored interview packs before the interviews take place. I also provide interview preparation to applicants. I provide additional support to the employer once the vacancies are filled and throughout the induction period, I also link employers into government funded training initiatives.

My role was to advise and guide customers to become job ready and to move them into work. Manage my caseload and diary, establish the customer needs and act upon it. Work to weekly and monthly targets.

*Highest achiever on the Job Broker contractAs a sector-specialist Job Broker I work with employers to find them quality candidates and help them fill vacancies. Companies I have worked with on this project include, House of Fraser - Meadowhall, Debenhams, and Smyths Toys. I help identify the skills and experience needed in prospective employees. I then supply the most suitable candidates from a wide pool of individuals, including those from partner organisations. I assist in writing job descriptions and specifications. I advertise vacancies within our partner organisations and post these opportunities online, including Jobcentre Plus. I receive applications, sift CV’s and then meet with suitable candidates. I arrange interviews with the employer and supply tailored interview packs before the interviews take place. I also provide interview preparation to applicants. I provide additional support to the employer once the vacancies are filled and throughout the induction period, I also link employers into government funded training initiatives, both have proven to be an invaluable service and resource.I have taken on extra responsibility as an Account Manager. This role in addition to being a Job Broker enables me to identify the individual business needs of each client company and help them get the right information and advice. This varies from diversity to HR issues, as well as recruitment. I am the first point of contact to a range of support services available.

* Top performer in achieving sign offsMy main duties included interviewing customers who have recently become unemployed and provide support in their job search. I assessed their claim and identified what was needed to help them move nearer the labour market. I also checked relevant information given by the customer in order to establish that they are on the right benefit. I had a daily diary that I had to manage as well as achieve targets such as applications to jobs, courses and ‘better off’ calculations.While working in the department I had to be flexible in my role and I enjoyed several roles within the Jobcentre Plus. I initially started as a New Claims Advisor before being chosen as an 18-24 Champion and 18-24 Advisor. I have also worked providing group seminars and external presentations.