Luke Conner Email & Phone Number

Bushnell, Illinois

• Designed and developed a parts catalog of over 51,000 parts
• Grew sales from $0 to over $3.7M annually
• Produced both written and video installation instructions, marketing material and promotional items
• Created and maintained custom databases including Engineering Prints, Product Listings, Product Photos, Job Processes, Inventory, Standard Costs and Cost Accounting
• Merged newly purchased businesses with current processes and procedures
• Managed social media accounts, such as Facebook, Twitter, Instagram, YouTube and Snapchat, for all internal companies

* Prepared performance evaluations, working with individuals on career planning, training, and skills development for up to 89 team members and 9 team leaders* Maintained the site's performance measurements, removing barriers, and addressing issues in order to provide continuous improvement* Increased the customer satisfaction score from a 6 to a 9.67 for.