* Utilize sales skills to probe, build and cross-sell directly on site to customers * Through product, market and service knowledge, provide business solutions fully adapted to customers'needs * Perform marketing launches and promotions as assigned * Demonstrate team skills and communication with market and internal team members * Ensure adherence to Hilti's quality philosophy while supporting the Company strategy and culture to exceed customers' expectations

- Handle direct customer sales covering the eastern part of the United States. - Partner with Account Managers and customers to grow sales dollars and increase engagement of targeted accounts.- Demonstrate a solid technical understanding of Hilti's tool product line to effectively fulfill the needs of our Customers and Account Manager Teams.- Provide technical support for specific questions regarding product line and Hilti innovation.

• Recruited, managed and developed 15 employees and over 50 volunteer staff for the purpose of creating a successful environment where foreign exchange students could come and be fully supported as they furthered their education and English speaking abilities in America.• Collaborated with international student exchange agencies and Community Church department heads to pilot an international student integration program for helping foreign exchange students transition successfully into American culture and maximize their time in the program; resulted in 100% growth in student enrollment from 2011 to 2012.• Managed the creation and execution of specific international and domestic marketing campaigns including the development of our website, the design of our international and domestic informational brochure, scriptwriting and collaboration for an informational video and commercial, and international and domestic travel promotions.• Recruited and trained American families to participate in a bi-monthly Host Family Experience program for the purpose of giving our students a broader view of American culture, aiding in a smoother integration and differentiating the student exchange program from competitor programs.• Developed and led team-based trainings and staff leadership retreats, focusing on learning and improving our program, fostering team unity, initiating interpersonal relationships, personal development responsibility, appropriate and timely communication, budget management, scheduling and conflict resolution.• Created and maintained a department budget of over $350,000, including salaries, building maintenance and management, room and board amenities, events, food, supplies, staff retreats and bonuses.• Managed all clerical and administrative duties, including staff schedules, student discipline reports, monthly student interviews and reports, department budget accounting, school staff communication and international communications.

• Recruited, developed and led a volunteer music team for a campus start-up ministry, including networking, scheduling and facilitating auditions and practices, technical and leadership trainings; the results of this process led to a fully functioning team that meets together two times a week to fulfill musical and leadership needs of the organization.• Facilitated all administrative needs through planning weekly order of service, song selection, creative elements, musical charts, band and vocal rotation scheduling, and team leadership trainings; these items required the use of online tools such as Planning Center Online, Christian Copyright Licensing International, and Loop Community, as well as Microsoft Office.• Consulted on strategic cultural and service design as member of senior leadership team in an effort to reach target markets by researching a modern stage design, ensuring current sound equipment, selecting organizational language and unifying staff usage of it, developing standards of dress and conduct, and designing service order.

• Planned and oversaw the completion of up to seven services weekly including coordinating the scheduling of staff and volunteers, delegating and training for specific assignments, setting up and tearing down of facilities, and leading the main sessions.• Recruited, trained and managed staff and volunteers for the purpose of fulfilling organizational needs; some of these needs included special events, small group projects, graphic design, mentorship programs, developing life group leaders and targeted branding.• Spoke at numerous events as a motivator and instructor covering various topics such as personal development, team building, and leadership training.• Created and managed multiple department budgets that included contractor fees, required supplies, special events, networking and team trainings.• Coordinated and led strategic creative meetings in which a team of staff members collaborated on conceptual graphics, themes and promotions and developed marketing campaigns for church-wide and department-specific events. • Managed all clerical and administrative duties, including volunteer schedules, order of service, musical charts, auditions, department budget accounting, weekly staff reports and record keeping.

• Managed and developed client relationships by providing excellent customer service and problem solving solutions; this was accomplished by maintaining current knowledge of bank products and services as well as phone and face-to-face contact, on location.• Contributed to branch sales goals desired by management by identifying potential customers that could benefit from specific bank services and promotions and referring them to the branch manager for sale of these services.• Performed routine office and clerical duties such as controlling and balancing the cash drawer and negotiable items, record keeping, study of new products and services and management of after-hour deposits.