Luke Atkinson

Luke Atkinson Email and Phone Number

Category Analyst at Carvana @ Carvana
tempe, arizona, united states
Luke Atkinson's Location
Greater Phoenix Area, United States
Luke Atkinson's Contact Details

Luke Atkinson personal email

n/a
About Luke Atkinson

Known for exceeding business objectives by developing action plans, engaging suppliers in person and online, and persuading through clear and fact-based presentations and discussions. Skilled in identifying issues in supplier operations and garnering supplier buy in to create change by building genuine rapport. Driven leader with integrity. Excel at translating trend data into profitable action.

Luke Atkinson's Current Company Details
Carvana

Carvana

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Category Analyst at Carvana
tempe, arizona, united states
Website:
carvana.com
Employees:
3123
Luke Atkinson Work Experience Details
  • Carvana
    Category Analyst
    Carvana Sep 2023 - Present
    Greater Phoenix Area
    -Conduct comparative analysis of internal and external performance reports and provide the insights and action plans to ensure each segment supports projected sales and margin forecasts.-Execute root cause analysis into exceptions and trends in Segment purchasing, pricing, sales margins, and merchandising.-Manage Segment pricing operations, including executing initial price targets and overseeing markdown processes that improve margins and reduce inventory turn times.-Compare competitive and market intelligence analyses (e.g., mix, pricing, strategy, new models/features) to evaluate Carvana's competitive position.-Work closely with senior leadership to create action plans to improve inventory diversity while achieving sales and margin plans.-Ensure Segment diversity and mix on Carvana.com, and recommend changes to purchasing, pricing, and merchandising to match our online mix to customers' preferences.-Recommend additional changes across the business that improve overall Segment performance in line with financial / operational forecasts and Carvana strategies.
  • Tesla
    Operations Advisor
    Tesla Oct 2019 - Sep 2023
    Greater Phoenix Area
    -Managed 100+ deliveries a month while maintaining an average customer satisfaction rating of 88%-Oversaw pipeline of 50+ clients via emails, texting, and calls-Streamlined the car buying experience to be as efficient, convenient, and customer friendly as possible
  • Tesla
    Delivery Experience Specialist
    Tesla Apr 2018 - Oct 2019
    Los Angeles, California, United States
    -Served as central point of contact for Tesla team and client on delivery day-Directed clients through the documentation and finance process-Represented Tesla as a face to face brand ambassador
  • Ford Motor Company
    Ford Experience Specialist
    Ford Motor Company Feb 2017 - Nov 2017
    Concord, California
    -Championed FordPass Marketplace, designed to meet customer's digital and retail environment needs-Tracked struggling suppliers and advised retail management teams to determine steps to increase operation efficiency.-Directed 4 in-depth customer report analysis projects with dealership staff, improving customer satisfaction at low performing dealerships 10%.
  • Ford Motor Company
    Zone Manager
    Ford Motor Company Jun 2015 - Nov 2017
    Greater Los Angeles Area
    -Honored as San Francisco Region Ford Customer Service Division Zone Manager of the Year 2016 for exceeding objectives and assisting other Zone Managers.-Design marketing plans increasing part purchases 6% year over year and garnering parts purchase of $43.7M+. -Observe dealer practices in person and analyze customer survey feedback, improving customer satisfaction 109% of objective.-Schedule face to face meetings with dealership management over an area of 270+ miles-Prepare and present documents designed in entire Microsoft Office suite-Assist dealers as a consultant with day to day concerns and follow up within 1 business day-Routinely present new procedures and best practices in person and online to groups

Luke Atkinson Skills

Microsoft Office Communication Group Work Public Speaking Critical Thinking Time Management

Luke Atkinson Education Details

Frequently Asked Questions about Luke Atkinson

What company does Luke Atkinson work for?

Luke Atkinson works for Carvana

What is Luke Atkinson's role at the current company?

Luke Atkinson's current role is Category Analyst at Carvana.

What is Luke Atkinson's email address?

Luke Atkinson's email address is la****@****ord.com

What schools did Luke Atkinson attend?

Luke Atkinson attended Arizona State University, W. P. Carey School Of Business.

What skills is Luke Atkinson known for?

Luke Atkinson has skills like Microsoft Office, Communication, Group Work, Public Speaking, Critical Thinking, Time Management.

Who are Luke Atkinson's colleagues?

Luke Atkinson's colleagues are Sally Walker, Andreea Pastori, Zack Fleming, Tyler Snyder, Tracy Brewer, Christopher Erickson, Joshuah Betancourt.

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