Luke Frederick

Luke Frederick Email and Phone Number

Executive Vice President, Customer Experience at Clear Capital @ Clear Capital
Luke Frederick's Location
Truckee, California, United States, United States
Luke Frederick's Contact Details
About Luke Frederick

Luke Frederick is a Executive Vice President, Customer Experience at Clear Capital at Clear Capital. He possess expertise in analysis, real estate, leadership, team leadership, process improvement and 17 more skills.

Luke Frederick's Current Company Details
Clear Capital

Clear Capital

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Executive Vice President, Customer Experience at Clear Capital
Luke Frederick Work Experience Details
  • Clear Capital
    Executive Vice President, Customer Experience
    Clear Capital Sep 2016 - Present
    Reno, Nevada, Us
    Clear Capital® delivers highly accurate and reliable commercial and residential property valuations including Appraisals, Broker Price Opinions, Property Condition Reports, Value Reconciliations and our powerful Home Data Index. Since the company was founded, clients have turned to us for residential and commercial valuation solutions and long-term business relationships they can trust.
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  • Clear Capital
    Executive Vice President, Operations
    Clear Capital Sep 2009 - Sep 2016
    Reno, Nevada, Us
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  • Clear Capital
    Vice President, Operations
    Clear Capital Sep 2006 - Sep 2009
    Reno, Nevada, Us
    Managed Customer and Vendor Services with 7 direct reports and a staff of 74. During this time, we never lost a customer and enjoyed the top reputation in the industry for vendor relations within our network of real estate brokers and agents. Developed a system for predicting work load for our Quality Assurance Department which improved our reaction time and turn times to our customers. Increased the efficiency of the Vendor Service and Quality assurance by 46%. Secured new account from major government-sponsored enterprise. Built and led our Value Reconciliation team. Led cross product sales efforts with existing customers while the company built a sales team. Created the operational disaster recovery plan.
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  • Clear Capital
    Operations Manager
    Clear Capital Sep 2003 - Sep 2006
    Reno, Nevada, Us
    Managed all aspects of staffing including interviewing and hiring as well as orientation and training in order to keep up with a 733% increase in growth from 2003 to 2006 (Clear Capital was on the Inc. 500 list of fastest growing companies at No. 30). Created teams to improve operational efficiency and quality. Responsible for all employee coaching, evaluation, promotion and termination.
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  • Clear Capital
    Vendor Service/Quality Assurance Rep
    Clear Capital Sep 2002 - Sep 2003
    Reno, Nevada, Us
    Handled all aspects of national property valuation fulfillment from order placement and vendor procurement to vendor support. Reviewed property valuations to ensure home values were adequately supported by the data and comments within each report.
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  • Leaseloan.Com Inc
    Operations Manager
    Leaseloan.Com Inc Jan 2000 - Jan 2002
    Witnessed the birth, growth and ultimate failure of an internet start-up company that provided business equipment financing to small and large businesses and received angel funding during the .com boom. Managed all aspects of lease transactions from customer service and loan processing to lender approval and documentation. Developed specs for a web based lease transaction processing system.
  • Biscotti Food Company
    Manager/Wait Person
    Biscotti Food Company Jan 1995 - Jan 2000
    Throughout college, managed all aspects of restaurant operations. Opened and closed restaurant, performed daily close outs, trained and supervised employees. Established and built a more efficient service station to enhance wait staff performance and increase table turnover resulting in increased sales revenue.

Luke Frederick Skills

Analysis Real Estate Leadership Team Leadership Process Improvement Budgets Loans Start Ups Financial Analysis Vendor Management Finance Project Management Strategic Planning Sales Management Valuation Mortgage Lending Business Strategy Training Crm Business Analysis Business Process Improvement

Luke Frederick Education Details

  • Usc Marshall School Of Business
    Usc Marshall School Of Business
    Mba
  • University Of New Hampshire
    University Of New Hampshire
    Bioscience And Technology

Frequently Asked Questions about Luke Frederick

What company does Luke Frederick work for?

Luke Frederick works for Clear Capital

What is Luke Frederick's role at the current company?

Luke Frederick's current role is Executive Vice President, Customer Experience at Clear Capital.

What is Luke Frederick's email address?

Luke Frederick's email address is lu****@****tal.com

What is Luke Frederick's direct phone number?

Luke Frederick's direct phone number is +153044*****

What schools did Luke Frederick attend?

Luke Frederick attended Usc Marshall School Of Business, University Of New Hampshire.

What skills is Luke Frederick known for?

Luke Frederick has skills like Analysis, Real Estate, Leadership, Team Leadership, Process Improvement, Budgets, Loans, Start Ups, Financial Analysis, Vendor Management, Finance, Project Management.

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