*Assisted customers with their day-to-day purchases of industrial and construction supply products *Conducte regular product invoicing, sales and communications to establish strong customers relations*Perform inside sales transactions with attention to providing excellent customer service*Deliver Fastenal products to customer facilities in an efficient and safe manner.

* Implemented a large business plan on October of 2011 for the start-up of the Environmental Services Department for a new healthcare facility opening in Janesville Wisconsin on January of 2012* Completed a performance improvement project that focused on the enhancement in customer/patient rankings which resulted in an immediate ratings increase to the 97th percentile* Selected and hired talented individuals comprising a work team of 20+ EVS and laundry employees* Organized a comprehensive cross-training system for all new team members designed around maximizing performance efficiency * Maintained a department budget that met all financial goals of the organization by establishing superior supplier networks and responsible resource management * Managed all operational functions of department in a positive leadership role which exceeded the overall expectations of performance goals

* Possessed excellent work relationships with staff throughout hospital through positive attitude, teamwork, and followed Aurora policy in becoming a quality caregiver * Sanitized all procedure and patient rooms according to policy using various products and machines* Demonstrated great ability to new concepts and skills quickly with minimal supervision required

* Supervised 8-10 employees at several client account sites successfully and independently* Managed security for a primary account and assisted with secondary accounts in the area* Achieved 2 Supevisor of the Quarter Awards and 2 Security Officer of the Month Awards during my tenure for exceptional security and client service