Luke Gilroy Email & Phone Number

Eversholt, England, Gb

London, England, United Kingdom

Southern Counties

West Midlands, England, United Kingdom

• Manage the Milton Keynes branch with responsibility for strategic direction, P&L, operational control, management of a £20m budget, developing and monitoring KPIs, ensuring compliance with internal and regulatory requirements and staff recruitment, development and retention.• Turned around performance following identification as a challenged depot despite significant disruptions from pandemic-related restrictions.• Delivered significant cost savings whilst growing revenue and… Show more • Manage the Milton Keynes branch with responsibility for strategic direction, P&L, operational control, management of a £20m budget, developing and monitoring KPIs, ensuring compliance with internal and regulatory requirements and staff recruitment, development and retention.• Turned around performance following identification as a challenged depot despite significant disruptions from pandemic-related restrictions.• Delivered significant cost savings whilst growing revenue and improving service levels and customer satisfaction via implementation of continuous improvement initiatives. • Established and maintained productive and enduring relationships with internal and external stakeholders including suppliers, customers, MPs, council officials and the traffic commissioner. • Supported pandemic response, including oversight of decision-making regarding furloughing employees and managing risk in collaboration with Public Health England. Show less

Stevenage, England, United Kingdom

• Held comprehensive accountability for the direction, management and control of operations, staff, revenue and budgets, including all responsibilities outlined in the above role.

Hemel Hempstead, England, United Kingdom

• Ownership of all branch operations, as one of the youngest individuals promoted to this role, including management of an annual budget of £12m and leadership of a range of projects with the objective of reducing costs and growing revenue. • Transformed operational practices across two depots, driving significant performance improvements including improved profitability, reduction in incidents, decreased staff sickness and reduced public complaints.

Enfield, England, United Kingdom

• Managed bus garage operations, including budgeting, recruitment, disciplinaries, oversight of supervisors, health and safety and ensuring delivery of all KPIs.• Drove significant improvements in performance and morale.

Bachelor Of Technology - Btech, Engineering

Level 3 BTEC National Certificates -Building Services Engineering • Level 3 Certificate in CAD (2D Computer Aided Design) • Level 3 CAD.

As Levels And Gcses, As Levels: Law, Politics, Sociology & Sports Science. Gcses : 10 A-C Grades Including English & Math, Gcses : 10 A-C Grades

Level 3, Operations Management And Finance