Link: lukejarvis.substack.com

Designed and developed an automated tracking system to support and organize data from various teams involved in transaction monitoring projectsResponsible for producing Product Coverage Assessments reports mapping out the risk variable associated with all products offered by Scotiabank under Global Banking and Markets within the US, Ireland, and APACProvided support to the FCRM Young Professional's Committee by arranging speakers, developing content, and moderating lunch and learns to be counted as 'educational credits' for the employees who attended

Extensive experience using quantitative analysis of customer and event data to generate daily, weekly, and bi-weekly reports for the company and their biggest client, Loblaws.Developed a Cognitive Behavioral Therapy and mindfulness module for Shift Your Mind, a corporate mental health program, involving researching and distilling salient information, recommending resources and creating customer-facing presentations to communicate these concepts.Member of the Run for Women operations team, managing shipping and handling of samples, inventory, and deliveries to clientele.

Provided sales and customer services to the members of the club including event management, planning, and support

Launched an online music school for students aged 5-13, which developed “edutainment” oriented online curriculum designed for group lessons that don’t require previous training or instruments.The school serviced students from Canada, the US, and the UK.Operational tasks included:● Product development, hiring and training teachers, site design and launch includingwriting, designing, payment processing, and customers services tools● Cross-platform market including social media, direct media, and PR (school was featuredas front-page story of Aurora Community newspaper)● Sales and customer management

Developed and designed a new product, Garden 2 Grow Kits, targeted at improving the mental health of individuals living in long-term care homes.Worked on the design and then sales of Biodegradable Face Masks in the beginning months of Covid- 19.