Luke Lareau

Luke Lareau Email and Phone Number

Customer Success Program Manager @ Tech Unicorn
Albany, NY, US
Luke Lareau's Location
Albany, New York, United States, United States
About Luke Lareau

Marketing Web Technologist with over 12 years of experience leading cross-functional digital projects and developing robust web platforms to enhance marketing operations. Adept at managing complex web integrations, implementing web-based solutions, and collaborating with engineering and marketing teams to deliver scalable, data-driven outcomes. Expertise in MarTech, frontend technologies, and technical program management, with a proven track record of driving web strategy and optimizing web infrastructure for enterprise clients.Notable clients include: Cox Automotive and affiliated brands, Schlumberger, ASCAP, Adecco, Christie Lites, Cohnreznick, ICMA-RC, Medicrea

Luke Lareau's Current Company Details
Tech Unicorn

Tech Unicorn

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Customer Success Program Manager
Albany, NY, US
Employees:
76
Luke Lareau Work Experience Details
  • Tech Unicorn
    Customer Success Program Manager
    Tech Unicorn
    Albany, Ny, Us
  • Tech Unicorn
    Customer Success Account Manager
    Tech Unicorn Oct 2024 - Present
    New York, United States
  • Epam Systems
    Associate Director, Digital Strategy
    Epam Systems Jan 2023 - Aug 2024
    New York, United States
    • Lead complex digital initiatives by collaborating with internal and external stakeholders and managing cross-functional teams to align digital strategies with business goals and market trends.• Directed website strategy and brand transformation for Fortune 500 companies, focusing on scalable and secure web solutions to align with business objectives.• Implemented and managed digital marketing campaigns across various channels, overseeing multimillion-dollar budgets to ensure effective resource allocation and cost management.• Leveraged CRM tools and data analytics to enhance customer engagement and retention strategies.• Support sales / pre-sales activities by assessing digital opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deals.
  • The Reference
    Account Program Manager
    The Reference Jan 2019 - Jan 2023
    79 Madison Ave, New York, Ny
    • Discussed strategic opportunities, assessed client impacts, and facilitated implementation.• Identified income opportunities, collaborated with finance for invoicing, and negotiated SOWs with legal.• Communicated confidently with clients and teams, building trust and confidence.• Managed project scope, planning, budget, delivery, and measurement, using agile and scrum principles.• Managed CMS implementation projects (Sitecore, Adobe Experience Manager, WordPress) for Enterprise clients.• Created and maintained project documentation, including kickoff decks, requirements, and project plans.
  • The Reference
    Technical Project Manager Ii
    The Reference Apr 2014 - Jan 2019
    79 Madison Ave, New York, Ny
    • Played an important role as Project Manager in the redesign and CMS implementation of multiple fortune 500 companies.• Facilitated scrum ceremonies (sprint planning, daily stand-ups, etc.)• Educated and reinforced scrum methodology and agile framework to team members and key stakeholders. • Protected development and design team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. • Addressed problems through risk management and contingency planning.• Provided inputs in the creation of test plans and procedures derived from project requirements. • Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.• Lead a team in the integration of Eloqua Marketing Automation and Adobe Experience Manager for personalized dynamic targeted content.
  • The Reference
    Technical Project Manager I
    The Reference Apr 2012 - Apr 2014
    67 Greene St. New York, Ny
    • Work closely with project owner in backlog management and continuous delivery of features.• Developed requirements and executed integration of website support forms with custom chat functionality. • Created and executed test plans and procedures. • Communicated with other management, engineers, product managers and support specialists on any issues.• Maintained and operated multiple websites, marketing initiatives, and custom applications based on requirements derived in with the customer.• Worked closely with lifecycle management teams to ensure successful deployments by verifying that tasks remained within scope.

Luke Lareau Education Details

Frequently Asked Questions about Luke Lareau

What company does Luke Lareau work for?

Luke Lareau works for Tech Unicorn

What is Luke Lareau's role at the current company?

Luke Lareau's current role is Customer Success Program Manager.

What schools did Luke Lareau attend?

Luke Lareau attended State University Of New York At Oswego.

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