Luke Lehman Email & Phone Number

Overland Park, Kansas, United States

Operated company systems and stations (P.O.S., R.S.S. OMS, Fulfillment Backroom) for various customer needs. ·Responsible for preparing cash and check deposits, till balancing, daily report sheets for company records, and variance tracking and reporting. ·Proactively engaged customers through tailored communication and product knowledge, memberships, and the company credit card. ·Used interpersonal competencies to lead, communicate with, and build positive relationships with coworkers to develop team skills and solve issues·Worked curbside/in-store pickup to maximize inventory management and inventory turnover efficiency.·Utilized feedback from coworkers and management to provide sales assistance to customers regarding product interest, in accordance with company standards.·Proficient in promoting a positive, calm environment when dealing with customer dissatisfaction.

Overland Park, Kansas, United States

Assisted in leading Pantry station in plating, presentation, and time-efficient dish creation.Created a roadmap used to train new hires on company standards, industry sanitation and safety requirements, and skillset development. Excelled in multitasking, communication, and exceeding expectations.Engaged in every step of the creation process through item preparation, storage, quality inspection, safe temperature zone adherence, and distribution.

Reduced cook times and customer wait times in half across all stations and positions. Fostered a positive work environment with all staff by encouraging, supporting, and enabling them.Operated all stations across both lines in the kitchen. Prioritized efficiency, cleanliness, communication, and set expectations for all kitchen staff. Worked as a certified trainer to help new hires learn the processes involved in food prep, order creation, time management, and ensuring that company expectations and FDA regulations were followed.

Operated efficient navigation under time restraints.Emphasized personal safety for myself, the passenger(s), and fellow drivers.Engaged in positive dialogue with a diverse customer base.Prioritized excellent customer service, no matter who I was driving.Maintained a clean workspace at all times.Optimized location decisions to increase potential earnings.Averaged a rating of 4.93 out of 5 across my 341 completed trips.

Asheville, North Carolina Area

Line Cook for a locally owned restaurant.Worked on food prep, recipe creation and construction, cooking methods and cooking temperatures, flavor profiles and plating appearance for different food items.Worked under the fast paced nature of the food industry, honing my abilities for leadership, communication, multitasking, and concentration.