With over 15 years’ leadership and general management experience across different sectors and locations, I bring an entrepreneurial, can-do approach that enables businesses to thrive through positive stakeholder engagement. Naturally curious and open to new experiences, I relish a challenge and happily take on unconventional and often complex situations that provide capacity for life changing and transformational experiences. This led me to join the Army where I undertook a leadership role in a hostile environment and reinforced my belief in training and developing confident individuals and teams who are accountable and look out for one another. Transferring this experience to the corporate world has been seamless as I value the contribution and commitment of my teams, deriving genuine satisfaction when they develop and grow. I specialise in identifying areas for improvement and approach challenges with creativity and resilience, deconstructing complex issues and finding effective solutions coupled with effective communication and stakeholder engagement that encourages knowledge sharing and confidence in decision-making. Please feel free to contact me here on LinkedIn. I look forward to connecting with you!
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General ManagerDrivesure Vehicle TestingAuckland, Nz -
General Manager & DirectorAvis Budget Group Apr 2022 - PresentParsippany, Nj, UsLead team of 20 in across all business functions, delivering financial planning, marketing strategies operational efficiencies in Singapore, driving revenue growth and customer satisfaction.Core responsibilities:- SEO & SEM Strategies- Digital Tools Implementation- Customer Journey- Website- Mobile Applications- Team Leadership- Recruitment- Talent Development- Collaboration- Marketing Strategy- Brand Equity- Compliance- Financial Initiatives- Sustainable GrowthAchievements:− Transformed underperforming entity to significant growth in EBITDA by restructuring financial planning and optimising resource allocation.− Boosted revenue YoY and improved customer feedback by redefining marketing strategies and enhancing customer service operations. -
North Island Operations ManagerAvis Budget Group Jul 2018 - Apr 2022Parsippany, Nj, UsOversaw operations for 250 staff and 4.5K vehicles, manging financial performance for 18 branches.Core responsibilities:- Performance Evaluations- Employee Engagement- Competitor Analysis- Strategy- Operational Transitions- Workforce Efficiency- ComplianceAchievements:− Facilitated smooth transitions through COVID-19 restructure, reducing team by 50% with zero personal grievances lodged, while remaining profitable.− Generated revenue increase and operational efficiency following appraisal and acquisition of 2 locations from franchise to corporate. -
Regional Operations ManagerLumino The Dentists Oct 2016 - Jun 2018Auckland , Auckland , NzDirected operations for 18 regional practices, managing a multimillion-dollar budget and 170+ staff to enhance clinician productivity and improve customer experience and retention.Core responsibilities:− Clinician Collaboration− Service Delivery− Workshops− Process Optimisation− Financial Performance− P&L Statement Analysis− Staff Engagement− Practice MethodologiesAchievements:− Optimised clinic operations by increasing clinician revenue per hour, improving service delivery models and reducing materials expenditure to meet financial plan.− Reduced staff turnover and employment retention challenges, concurrently improving NPS by through personalised leadership coaching and HR strategies. -
Centre ManagerKids Count Ltd Apr 2014 - Jun 2016Directed strategic annual plans and supervised 26 staff, overseeing operations and care delivery for 190+ children.Core responsibilities:− Educational Workshops− Organisational Improvement− Staff Skill Enhancement− Mentoring− Growth-Orientation− Strategic Vision− Operational GuidelinesAchievements:− Established a South-Auckland Centre from scratch, identifying, recruiting and selecting centre staff and early childhood education specialists conducting due diligence to ensure calibre of hires despite no direct ECE sector experience.− Enhanced operational efficiency by aligning team efforts and strategic direction, optimising resource management, care delivery and enhancing stakeholder relationships. -
Overseas ExperienceFreelance Jul 2012 - Apr 2014Diving instructor, luxury yacht deckhand, leisure travel sales.
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Training ManagerBritish Army Jan 2010 - Apr 2012Andover, Hampshire, GbLed the training of 4 intakes of up to 50 recruits per intake, whilst ensuring performance standards were met. -
Senior Operations ManagerBritish Army Dec 2009 - Jul 2010Andover, Hampshire, GbCompany Commander's trusted advisor; leading in the commander's absence, acting as a liaison to higher and adjacent departments, and ensuring the company is deployment-ready. -
Operations ManagerBritish Army Dec 2007 - Dec 2009Andover, Hampshire, GbNewly Commissioned Office, leading +30 soldiers in camp and on live operations. -
Team CommanderAfghan National Police Jun 2009 - Oct 2009Responsible for mentoring 8 Afghan Police Checkpoints in Helmand Province. Liaised regularly with UK Govt stakeholders . Delivered basic training in battle skills and First Aid.
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Professional MusicianRoyal Artillery Jan 2001 - Jan 2006
Luke Loxton Education Details
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The University Of AucklandGeneral -
Trinity Music CollegeViolin Studies -
Royal Military Academy SandhurstOfficer Training -
Sheffield University
Frequently Asked Questions about Luke Loxton
What company does Luke Loxton work for?
Luke Loxton works for Drivesure Vehicle Testing
What is Luke Loxton's role at the current company?
Luke Loxton's current role is General Manager.
What schools did Luke Loxton attend?
Luke Loxton attended The University Of Auckland, Trinity Music College, Royal Military Academy Sandhurst, Sheffield University.
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