Lukman Hakim Email & Phone Number

Jakarta, Indonesia

Area Dki Jakarta

Area Dki Jakarta

As an Authorized Dealer for Fjällräven, I was privileged to represent and promote the renowned outdoor brand within the Indonesian market. With a passion for outdoor lifestyle and a commitment to exceptional customer service, my role encompassed driving sales, enhancing brand visibility, and cultivating lasting relationships with our customers.My time as an Authorized Dealer for Fjällräven allowed me to blend my enthusiasm for outdoor adventure with strategic business acumen. Collaborating closely with the brand and my team, I contributed to fostering a community of outdoor enthusiasts who embraced the Fjällräven spirit.• Manage social media organic and E-commerce• Create a business plan• Copywriting for products descriptions• Make a content planner for social mediaBrand lineup:• Fjällräven of Sweden• Primus Equipment• Keen Footwear• Montane• Alps Mountaineering• CHUMS

Area Dki Jakarta

- Performance marketing for Lore Jewellery.- Execute campaign creation, optimize ads operation & plan strategies for all paid channels: Facebook ads, CPAS ads, E-commerce ads (Shopee ads & Tokopedia ads) Tiktok ads & YouTube ads to achieve ROAS target (3.0 - 6.0)- Create Budget breakdown across all channels (Awareness, Middle funnel, & Remarketing)- Manage over Rp500 Million ads budget per month.- Constantly research new platforms/new content/ ways to keep up & stay abreast of trends in the industry (Fashion, Beauty & jewelry)- Direct biweekly and monthly reporting to the Head of Digital Marketing and Brand Owner.

Indonesia

Responsibilities:- Managing a team of 7 members. 5 people for SEO and 2 people for Content Marketing.- Define tasks, task prioritization, task allocation, time estimation, and then distributed to members.- Managing project schedules and deadlines.- Ensure meeting targets and milestones.

Indonesia

Responsibilities:- Develop basic SEO strategies such as traffic and user journey projections.- Conduct SEO-related research: search intent and keyword research, website audits, competitive analysis, and backlink profile analysis.- Managing on-page technical strategies- Provide weekly reports containing performance analysis, insights, and recommendations.

Jakarta Raya, Indonesia

As a customer service, I interact directly with customers with various behaviors and needs. From this, I research their behaviors and needs, then improve my performance to better meet their requirements and provide them with a better experience. I have helped thousands of customers over the past 5 years. Early retirement for switching careers in the tech industry

Jakarta Raya, Indonesia

As a customer service, I have learned a lot and adapted to new things. From my previous experience as a toll collector, who was always prompt in serving customers quickly with a customer-oriented approach, I utilize my various soft skills to listen to customer complaints and analyze them, thereby providing an appropriate solution for them quickly. Through these experiences, I have improved my soft skills and aim to understand the customer journey to continually adapt to new things.

Bekasi, Jawa Barat, Indonesia

Area Dki Jakarta

- Reduce 10% traffic during rush hours- Service Excellence and working according to procedure

Full Stack Digital Marketing, 89/99

A 14-weeks online intensive program with an acceptance rate <10% professional instructors across SEA such iPrice, Gojek, Tokopedia.

Education record