With a passion for adventure and the outdoors, I found myself in the role of an authorized dealer for Fjallraven in Indonesia, where I honed my customer service skills and gained a deep understanding of customer needs.As I looked to switch careers, I took the initiative to advance my education and enrolled in a digital marketing course at RevoU. Through this program, I gained hands-on experience working on various projects, such as creating paid ads from scratch, developing ad copy, conducting A/B testing, and optimizing campaign analysis. I was able to measure and report on the performance of all digital marketing campaigns and improve my analytical thinking, decision-making, and communication skills.Now, I am excited to embark on a new chapter in my career as a digital marketer and use my diverse skills and experiences to positively impact this field. I am eager to take on new challenges and I am confident in my ability to succeed in this role.
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Performance Ads AssociateKonvergenceJakarta, Indonesia -
Performance Ads AssociateKonvergence Jul 2024 - PresentArea Dki Jakarta -
Authorized Dealer Fjällräven IndonesiaPurva Outdoor Jul 2016 - PresentArea Dki JakartaAs an Authorized Dealer for Fjällräven, I was privileged to represent and promote the renowned outdoor brand within the Indonesian market. With a passion for outdoor lifestyle and a commitment to exceptional customer service, my role encompassed driving sales, enhancing brand visibility, and cultivating lasting relationships with our customers.My time as an Authorized Dealer for Fjällräven allowed me to blend my enthusiasm for outdoor adventure with strategic business acumen. Collaborating closely with the brand and my team, I contributed to fostering a community of outdoor enthusiasts who embraced the Fjällräven spirit.• Manage social media organic and E-commerce• Create a business plan• Copywriting for products descriptions• Make a content planner for social mediaBrand lineup:• Fjällräven of Sweden• Primus Equipment• Keen Footwear• Montane• Alps Mountaineering• CHUMS -
Performance MarketingGreat Fortune Indonesia Apr 2023 - Jun 2024Area Dki Jakarta- Performance marketing for Lore Jewellery.- Execute campaign creation, optimize ads operation & plan strategies for all paid channels: Facebook ads, CPAS ads, E-commerce ads (Shopee ads & Tokopedia ads) Tiktok ads & YouTube ads to achieve ROAS target (3.0 - 6.0)- Create Budget breakdown across all channels (Awareness, Middle funnel, & Remarketing)- Manage over Rp500 Million ads budget per month.- Constantly research new platforms/new content/ ways to keep up & stay abreast of trends in the industry (Fashion, Beauty & jewelry)- Direct biweekly and monthly reporting to the Head of Digital Marketing and Brand Owner. -
Project LeaderIndo Workation Feb 2023 - Jun 2023IndonesiaResponsibilities:- Managing a team of 7 members. 5 people for SEO and 2 people for Content Marketing.- Define tasks, task prioritization, task allocation, time estimation, and then distributed to members.- Managing project schedules and deadlines.- Ensure meeting targets and milestones. -
Search Engine Optimization SpecialistIndo Workation Feb 2023 - Jun 2023IndonesiaResponsibilities:- Develop basic SEO strategies such as traffic and user journey projections.- Conduct SEO-related research: search intent and keyword research, website audits, competitive analysis, and backlink profile analysis.- Managing on-page technical strategies- Provide weekly reports containing performance analysis, insights, and recommendations. -
Customer ServicePt. Jasamarga Tollroad Operator Nov 2015 - Jul 2022Jakarta Raya, IndonesiaAs a customer service, I interact directly with customers with various behaviors and needs. From this, I research their behaviors and needs, then improve my performance to better meet their requirements and provide them with a better experience. I have helped thousands of customers over the past 5 years. Early retirement for switching careers in the tech industry
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Customer ServicePt Jalantol Lingkarluar Jakarta Nov 2013 - Nov 2015Jakarta Raya, IndonesiaAs a customer service, I have learned a lot and adapted to new things. From my previous experience as a toll collector, who was always prompt in serving customers quickly with a customer-oriented approach, I utilize my various soft skills to listen to customer complaints and analyze them, thereby providing an appropriate solution for them quickly. Through these experiences, I have improved my soft skills and aim to understand the customer journey to continually adapt to new things. -
Toll CollectorPt. Batanghari Feb 2013 - Nov 2013Bekasi, Jawa Barat, Indonesia
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Toll CollectorKoperasi Karyawan Jasa Marga Bakti Vii Dec 2011 - Feb 2013Area Dki Jakarta- Reduce 10% traffic during rush hours- Service Excellence and working according to procedure
Frequently Asked Questions about Lukman Hakim
What company does Lukman Hakim work for?
Lukman Hakim works for Konvergence
What is Lukman Hakim's role at the current company?
Lukman Hakim's current role is Performance Ads Associate.
What schools did Lukman Hakim attend?
Lukman Hakim attended Revou, Sma Cengkareng 1.
Not the Lukman Hakim you were looking for?
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3gmail.com, gmail.com, lipi.go.id
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Lukman Hakim
Jakarta Metropolitan Area -
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