Computer Hardware Engineer
CurrentProvide tier II support for the all Karmanos Cancer Institute locations, within a medical environment. Backup for telecommunications team. Which includes CCUM devices and ASCOM devices. Provided medical staff on nursing units with new WOW devices due to a vendor change. Created the inventory and break/fix documents. Maintain devices physically along with the PC inside. Work directly with nursing on new wireless scanner to improve nurse workflow.Conducted regular system maintenance and upgrades, minimizing downtime and optimizing system performance.