Drives the performance of Sales through Customer service, Customer experience and Online Shopping experience with Ecommerce.Judgement skills in Customer service and day to day operations, problem solving and communication with Customers and Team MembersTravel between other Academy Stores to help Teach and Training and or fill in when needing extra help.Effectively Communicate in a positive manner presents information and responds to questions from groups of Team Members, business partners, Customers and the general publicEnsure exceptional Customer service during their interaction with Customersachieving weekly and monthly goals.Overseeing all Ecommerce Operations, Door to Floor Backroom Processing, Backroom Organization, FedEx, USPS and Backroom Deliveries. Provides Logistic communication and direction to Team Leads, Fulfillment Team Members, Sale Floor Team Members, Inventory Control and Seasonal Team Members.Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.Conducting audits on all firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.

Drives the performance of Sales through Customer service, Customer experience and Online Shopping experience with Ecommerce.Judgement skills in Customer service and day to day operations, problem solving and communication with Customers and Team MembersEffectively Communicate in a positive manner presents information and responds to questions from groups of Team Members, business partners, Customers and the general publicEnsure exceptional Customer service during their interaction with customersachieving weekly and monthly operational goals and completing tasks assigned to the store.Overseeing all hiring process and selection, along with training and development for both new hires and All Team Members. Provides Operation communication and direction to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members.Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.Conducting audits on all firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.

Manages FinancesLeads Inventory Flow ProcessEnhances Total Customer ExperienceJudgement: Make Informed JudgementEnsure Planning and ImprovementManage and Leverage TalentNetwork Internally and ExternallyEnsure Ethics and ComplianceAssociate EngagementDrives Strategy for a Diverse and Inclusive Workforce and Workplace

Drive Store ExperienceManage Merchandising OperationsUse Appropriate JudgementFocus on the CustomerPlan and Pursue Team Based ImprovementSupervise AssociatesAssociate EngagementDrive Strategy for a Diverse and Inclusive Workforce and Workplace.

Preliminary design computer aided drafting for Civil Engineering. Survey layouts for Residential and New Development. As built layouts during construction. 3D drawing conceptions.

Job site Inspector for Kramer Engineering consisting of Water and Waste Water system installation through out the state of Kansas. Liaison for Kramer Engineering between the City Officials, Residents and General Contractor ensuring quality control of operations and construction.