I am a supply chain and operations management professional with over a decade of experience in warehouse management and distribution. I have a strong background in data-driven decision-making and problem-solving, using tools such as Microsoft Excel and Microsoft Dynamics 365 to manage complex inventory and dispatching systems.In my most recent role as Sr. Operations Manager, I led initiatives that enhanced customer satisfaction, reduced shrink, and increased efficiency, earning recognition as 'Distribution Center of the Year' multiple times. I also demonstrated my skills in team management, inventory forecasting, process improvement analysis, ERP systems management, and contract negotiations. I have an MBA and a B.S. in Marketing from Stephen F. Austin State University, where I developed my passion for operational excellence and performance optimization. I am eager to connect and explore how I can leverage my expertise and experience to contribute to your organization's success.