Luke Mitchell Email & Phone Number

Penrose, Auckland, Nz

• Overall leadership & responsibility for Big Blue’s Service Delivery, Customer Service, IT, H&S, Audit & Finance Functions • Ongoing ownership and management of all aspects of the P&L and Balance Sheet for Big Blue Limited• Implementation and Maintenace of a clearly articulated management operating structure delivering the appropriate levels of governance across all aspects of Big Blue• Maintaining and developing strong relationships with relevant suppliers, partners, and other external stakeholders• Overall leadership & responsibility for Big Blue's Health, Safety and environmental performance, sustainability, and policies

Penrose, Auckland, Nz

Penrose, Auckland, Nz

• Provided a review of the current business model with reference to completed R&D findings.• Investigated and provided options and cost modelling for up scaling the current operation including new premises, plant, staff and equipment to meet requirements for manufacture of new product. • Provided strategic recommendations on manufacture and associated costs vs sale of licence/I.P

Responsibility for all domestic and international business activities of Vortex Spas Limited reporting directly to the Managing Director and Board• Strategic management of financial performance• Ongoing management and review of all operational expenses including implementing ‘lean’ ongoing through auditing roles for effectiveness• Improved inventory accuracy• Grew stock turns without reducing customer satisfaction scores• Management of all promotional and marketing activities to maximise exposure and sales results as a percentage of per dollar spend

Wan Chai, Hk

Overall responsibility for the management and development of Crown’s Auckland Branch and all staff within that business unit and the associated removals and storage business.• Acted as the Auckland Branch Sales Manager in terms of our direct selling efforts; this included active involvement with the sales team to achieve maximum conversion ratios in line with profit targets• Worked directly with the Auckland based Corporate Services Team to maximise the effectiveness of the Corporate Services Programme• Maximised profit opportunities in terms of consolidation construction, shipment alternatives and methods of handling and dispatch

Melbourne, Victoria, Au

Directed and managed all activities for the Region with accountability for the overall performance and profitability of the operations including full profit and loss, budget preparation, forecast reviews and financial performance of the Region. • Managed costs at all levels of the Region with an on-going priority on cost reviews, reduction programs and cost-conscious behavior by all managers within the regional team. • Drove operational excellence and introduced and adopted programs into the Region. • Developed business strategy and communicated to areas of responsibility ensuring the Region aligned with Transpacific goals. • Responsibility for managing capital, plant and equipment and construction with a focus on achieving required returns on capital employed.• Ensured appropriate performance reviews, talent management and succession plans were in place to maximise engagement and retention of employees Explored, identified and developed organic growth opportunities with existing customer and new potential clients. • Developed and implemented cost reduction projects resulting in the improvement of overall financial performance. • Communicated effectively with stakeholders, clients, local and central government authorities to meet their needs and effectively meet contractual obligations.

Melbourne, Victoria, Au

• Planed and developed an effective organisational structure. • Managed staffing hours and leave. • Ensured all staff were clear on job requirements and had the required resources. Provided/arranged on-going training and guidance as required. • Managed compliance with New Zealand Law and Regulations relating to Health & Safety, environmental law, the Resource Management Act and Regional and District Council Regulations.• Lead project teams to improve all aspects of operational, health and safety, maintenance and customer service performance.• Chaired the Wellington Health and Safety committee • Worked with the sales team in formulating prices for Customer Services/ Sales. • Prepared monthly reports on operations, special interest matters and any recommendations on capital expenditure for new replacement plant and equipment

Melbourne, Victoria, Au

• Managed the branch container and compactor maintenance divisions i• Managed day to day service delivery.• Responded to internal and external operational issues/challenges in a timely manner, ensuring a mutually beneficial outcome for customers and Waste Management. • Explored customer needs, competitor activity, and potential supply gaps to identify opportunities to win business and grow market share.• Assisted with the setting of budgets for each financial year.

Bluechip NZ Golf Open - 2006 Operations ManagerTri Nations Bledisloe Cup, Christchurch - 2006Site ManagementVenue Construction/FitoutBuilding consent documentationPlacemakers V8 Supercar International - 2006Operations ManagerBritish & Irish Lions Tour - 2005Venue Management – AucklandBuilding consent documentation – Christchurch, Wellington and AucklandBledisloe Cup Rugby – 2005Site ManagementEvent Venue SupervisionBuilding consent documentationHolden NZ Golf Open – 2005Operations ManagerNike Fun Run – 2005Site Management

V8 Supercars 2002, 2003, 2004NZ Golf Open 2002, 2003, 2004Karaka Yearling SalesCentral Districts Field DaysMillennium CupXtreme AirHalberg Sports AwardsAuckland, Waikato and Tauranga Home ShowsNZ Boat ShowEllerslie Flower ShowDevonport Food & Wine FestivalMartinborough Food & Wine FestivalRound the Bays Fun RunPlus a variety of other events & functions on both a corporate and domestic level.I am also experienced in compiling Council consent documentation for large-scale events with temporary structure. This has involved some detailed work and the development of good working relationships with local Councils. Some of the events I have provided this service to are as follows:Auckland Cup Autumn Gift Fair Bluechip NZ Golf Open – including Resource ConsentTri Nations Bledisloe Cup Tauranga Home Show Auckland Home Show Christmas Gift Fair Auckland Fashion Week Canterbury Home Show South Island Gift Fair Big Boys Toys NZ Wine ShowTauranga Home ShowChristchurch Gift Fair