Luke Phillips Email & Phone Number

17 years experience within the Fire Service. I adopt an inclusive, collaborative leadership style, emphasising integrity, accountability, and fairness. I understand the importance of culture, respect and openness, ensuring that every team member’s voice is heard. By leveraging individual strengths, I drive team engagement and foster a positive, high-performance workplace culture.I am committed to supporting the wellbeing of my teams, with aspirations to further develop into strategic roles within the Fire and Rescue Service. My goal is to contribute to a resilient and adaptable service that meets the evolving needs of our communities.Key Skills and Experience:• Project Management: Developed accredited Wildfire qualifications for the fire sector and digitalised the firefighter development programme for over 200 learners, optimising training efficiency and effectiveness.• Budget Management: Proven experience in managing budgets to ensure operational efficiency.• Partnership and Collaboration: Strong track record of working with blue light services, category 2 responders, and key stakeholders, including SFJ Awards, Cardiff and Vale College, and ESTYN.• National Resilience experience: Leading exercises, training and incidents involving MTA, MDU, and holding certified High Volume Pump instructor qualification. • Change Management: Successfully led service streamlining within SWFRS approved training centre, improving operational cover and performance.• Quality Assurance: Holder of an IQA Level 4 award, contributing to the NFCC Direct Entry (DE) program through effective quality assurance processes.• Incident Command: Highly experienced in multi-agency working, currently holding an SFJ Level 4 award in Intermediate Incident Command, demonstrating competency in complex, high-pressure environments.

Listed skills include Management, Project Management, Customer Service, Project Planning, and 15 others.