Luke Pool Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona Area

Job Duties:• Managed employees, recruited, trained and promoted employee growth.• Reported on efficiency and effectiveness of marketing programs.• Delivered a positive customer shopping experience by developing strategies for constant improvement to customer engagement.• Create action plans for immediate and future development in collaboration with sales associates.• Observe associate’s interactions with patients to ensure all selling techniques are being utilized.• Develop new business strategies for business growth and revenue generation.• Review weekly KPI, P&L, and labor reports.• Perform resource allocation, workload assignment, and schedule tasks for projects.• Conduct weekly business meetings to discuss sales goals, YTD comps, and market share of WPOG products.Accomplishments:• Made sales Plan in 2017 and 2018 including top ten percent in the company for KPI's and profitability.• Played a pivotal role in improving the reputation and sales performance of two underperforming retail stores to achieve double-digit comps in sales performance. • Lead a training and development program for new and existing associates centered around the features and benefits of the selling process.• Nominated amongst peers to develop a reputation improvement action plan that was taught and implemented throughout the regional territory.

Phoenix, Arizona Area

Job Duties: • Maximized overall sales and profitability of multiple stores.• Managed employees, recruited, trained, and promoted employee growth.• Drove profitability through networking with local businesses to drive revenue increases.• Weekly employee scheduling, report generation, inventory assessment, and business meetings.• Monitor profit, sales, and performance goals, and review P&L• Meet with Doctors to collaborate on business needs, associates, and customer experience.Accomplishments:• Made sales Plan in 2017 and 2018 including top ten percent in the company for KPIs and profitability.• Played a pivotal role in improving the reputation and sales performance of two underperforming retail • stores to achieve double-digit comps in sales performance. • Lead a training and development program for new and existing associates centered around the • • features and benefits of the selling process.• Nominated amongst peers to develop a reputation improvement action plan that was taught and implemented throughout the regional territory.

Job Duties:• Managed employees, recruited, trained, and promoted employee growth.• Created enticing sales strategies and resources to guarantee completion of sales.• Ensured all operational procedures and regulations were strictly followed.• Observed associate's execution of outstanding customer service and provided regular feedback.• Oversaw five retail locations to ensure all policies, procedures, and merchandising guidelines were followed.• Conducted weekly outside sales outreach programs with local businesses to increase Luxottica’s market share.Accomplishments:• Established a reputation in the company for surpassing sales plans for six consecutive years.• Earned nomination as team captain in 2012 and oversaw the performance of five retail stores.• Received selection into the President’s Club for outstanding sales and KPI performance in 2011, 2012, 2013, and 2015.