Working with the store manager to deliver excellent service each day.Supervising the activities of the team members on shift, ensuring the necessary tasks are completed to high standards.Training staff on all aspects of the store’s operations, and dealing with their day to day issues and inquires.Ensuring high standards of Quality, Service and Cleanliness to succeed in quarterly audits.Providing quality customer care, and dealing with inquiries and complaints in a professional and respectful manner.Stock management and stock orders, ensuring the stock is in date and that the store has the required amount for the predicted forecasts.Responsible for balancing end of day reports, cash transfer to safe and securing building at close of trading hours.