Luke Spanner Email & Phone Number

Hawthorne, CA, US

Los Angeles, California, United States

Peterborough, England, United Kingdom

Peterborough, United Kingdom

News UK is a multinational news company from newspapers such as The Times to radio stations such as Virgin Radio. As a team and due to the company’s size, we provided 1st line IT support mostly to UK employees but also North America, around European, India and Australia’s OOHs. Support ranged from AWS & Citrix, AppStream, SAP Systems, Okta SSO, Active.

St. Ives

Following from my previous IT experience, I was accepted as a 2nd line engineer for a 3 month position. I supported a wide variety of company sizes from small factories to a large international medical company dealing with Dialysis machines. During my time here, I gained experience with Microsoft Exchange, Active Directory, Group Policies, Routers and.

Peterborough, United Kingdom

While working at CDW, I was part of a busy first line support team for Travelodge hotels. We would deal with systems such as Opera, Active Directory, hotel network diagnostics, working with subnet masks and configuring corporate devices remotely using software such as Citrix, Dameware and superscan. Every call and email that came in had to be logged and.

Peterborough, United Kingdom

• As the company grew in size, they employed another IT Specialist andpromoted me to IT Specialist Manager to govern the IT department andtrain them. As a manager, I attended the manager meetings, visited offsiteto deal.
• Setup, maintain and support office desktop workstations/laptops(software/hardware)
• Active Directory management and Windows networking
• Support of non-computer related equipment and hardware such asPABX, telephony systems, faxes, audio-visual equipment, monitorunits, photocopiers
• Maintenance of printers and other peripheral equipment
• Providing 1st line technical support to office staff, answeringsupport queries and resolving incidents