Luke Stuart Email & Phone Number

Australia

• Senior Project Manager within the Corporate Operations Group (COG) Infrastructure & Personal Technology division.
• Responsible for managing and delivering projects within a number of towers including Voice, Data Protection & Storage, Networks & Collaboration Tools.

Managing a team of Project Managers and Business Analysts to deliver infrastructure projects to the Banks Corporate Services division (HR, Risk, Finance Technology, Balance Sheet Management). Accountable for all infrastructure initiatives, representative to the business including PSG representation, management of project pipeline, resources and escalation.

Infrastructure Project Manager for Finance, Balance Sheet Management, Property and Risk Technology.

Infrastructure Project Manager in the Retail & Wealth tower - Online & Digital Channels portfolio. Providing infrastructure and end to end project delivery for NetBank, Commbank website, CommSec, CommBiz, CAAS (customer authentication) and Open Banking. Major milestones. * Open Banking. $1.1m budget to setup the required infrastructure in both public (AWS).

Lead Technical Business Analyst and Associate Project Manager on a variety of Bank Wide projects. Responsible for gathering and elicitation of business requirements from early phases of the project for deliverables such as the Business Case to the final stages of deployment for deliverables such as the Service Management Plan s. Often running with multiple.

System owners for the country’s largest online banking website, NetBank. Ensuring system stability and providing value to the customer by performing plan activities to improve and sustain the availability and functionality of the system. Key responsibilities Including:End to End governance and ownership of IT ServiceConduct workshops with customers.

Commenced the Commonwealth Bank of Australia Enterprise Services graduate program in CommSec Wholesale and rotated after 9 months into the NetBank team within the Retail & Business Banking division.Tasks included:Requirements Gathering and DocumentationChange ManagementIncident ManagementProblem ManagementAvailability and Capacity reportingCoordination and.

I completed a 12 month internship with IBM Australia in the Maintenance and Technical Support team.My role involved setting up and implementing back to back support for some of our biggest customers such as Westpac, Qantas and Woolworths. This involves analysing, modifying and implementing contracts between these organisations and third party suppliers.

I completed a 10 week summer internship at the Commonwealth Bank of Australia over the summer of 2009/2010.I was assigned to the Institutional Banking Client Service division but also worked with other teams Over my 10 weeks i learnt what the team did and the different systems that they used to complete their job.I also moved around throughout the Premium.

I completed an 8 week internship with Alcatel-Lucent Australia in their Project Management Office.This involved designing and implementing their Australia New Zealand and Pacific Island PMO Intranet using and Enterprise Content Management System.Assisted in updating the Australian Project Management Office quality manual ensuring compliance to ISO 9000I.

I started off at Campbelltown Performing Arts High School to complete industry placement for my degree and was given a casual job after finishing my placement there.My role included implementing, supporting and maintaining over 300 PC's and laptops, over 1000 user accounts and 5 servers running either Windows Server 2003 Or Novell.I had to ensure that all.