Luke Sutherland

Luke Sutherland Email and Phone Number

Business & Project Analyst - Identity & Access Management Program @
Luke Sutherland's Location
Toronto, Ontario, Canada, Canada
Luke Sutherland's Contact Details

Luke Sutherland work email

Luke Sutherland personal email

n/a
About Luke Sutherland

Luke Sutherland is a Business & Project Analyst - Identity & Access Management Program at University of Toronto - Information Security & Enterprise Archatecture.

Luke Sutherland's Current Company Details
University of Toronto - Information Security & Enterprise Archatecture

University Of Toronto - Information Security & Enterprise Archatecture

Business & Project Analyst - Identity & Access Management Program
Luke Sutherland Work Experience Details
  • University Of Toronto - Information Security & Enterprise Archatecture
    Business & Project Analyst - Identity & Access Managment Program
    University Of Toronto - Information Security & Enterprise Archatecture May 2019 - Present
    - Improve operational procedures and service delivery for the Identity and Access Management Service Delivery Team.- Support Initiatives taken under the Identity & Access Management Program to revitalize infrastructure, procedures, and services.
  • University Of Toronto - Academic & Colaborative Technology
    Communications & Collaboration Systems Analyist - Office 365
    University Of Toronto - Academic & Colaborative Technology Mar 2013 - May 2019
    Toronto, Canada Area
    - Design and build migration tracking and planning application (PHP, MySQL, Neo4j)- Migration data analysis (R, MySQL)- Supervise Office 365 Migration Support Team- Research & Writing on technical, policy, and procedural aspects.
  • University Of Toronto - Department Of Planing Governance & Assessment
    University Email System Upgrade Project Testing, Documentation & User Support Lead
    University Of Toronto - Department Of Planing Governance & Assessment Apr 2011 - Mar 2015
    Project to replace the IMAP institutional mail system with a Microsoft cloud hosted Exchange 2010 service. Subsequent project to migrate from Live@edu service to Office 365.Responsibilities include:- Coordinating and conducting testing for various use-cases and platforms.- Troubleshooting, monitoring, and coordinating user support cases between tier 1 and tier 2 support.- Coordinating and authoring public facing documents related to using the email system.- Authoring internal documentation for help staff including designing workflow procedures.
  • University Of Toronto - Faculty Of Physical Education And Health
    Lifeguard, Monitor, Electronic Timing System Operator, Assistant Pool Operator
    University Of Toronto - Faculty Of Physical Education And Health Sep 2006 - Apr 2014
    Electronic Timing System Operator (2008 - 2014)- Operate and maintain the Omega ARES21 timing system- Train staff in the operation of the system- Author and maintain setup and operations manualsAssistant Pool Operator (2008 - 2011)- Pool maintenance tasks as assigned. Such as using SCUBA equipment to clean pool tank.Lifeguard (2006 - 2011)- Ensure a Safe Aquatic Environment- Provide front line customer service to Facility Members- Provide first aid response to the facility as a wholeMonitor (2006 - 2011)- Control access to Aquatic Facilities- Provide first aid response to the facility.
  • University Of Toronto - Information Commons Help Desk
    Assistant Help Desk Advisor
    University Of Toronto - Information Commons Help Desk May 2009 - Sep 2013
    Provide Front Line Support for accessing and using central university services such as Campus Wireless Networking, Email, and assorted UTORid related services.Additional Projects Include:- Help Desk Knowledge Base Redesign - Landing page design, Article Review

Luke Sutherland Education Details

Frequently Asked Questions about Luke Sutherland

What company does Luke Sutherland work for?

Luke Sutherland works for University Of Toronto - Information Security & Enterprise Archatecture

What is Luke Sutherland's role at the current company?

Luke Sutherland's current role is Business & Project Analyst - Identity & Access Management Program.

What is Luke Sutherland's email address?

Luke Sutherland's email address is lu****@****tico.ca

What schools did Luke Sutherland attend?

Luke Sutherland attended University Of Toronto, Faculty Of Information, University Of Toronto - University College.

What are some of Luke Sutherland's interests?

Luke Sutherland has interest in Aviation, Scuba Diving, Sailing, Photography, Emergency Management, Disaster Recovery, Theater.

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