Luke Vitale

Luke Vitale Email and Phone Number

Customer Success Manager | B2B + B2C Sales Professional | Customer Experience + Satisfaction | Creative Problem-Solver & Relationship Builder | Multilingual | Avid Surfer @ Azuga, Inc.
san jose, california, united states
Luke Vitale's Location
Greater Boston, United States
Luke Vitale's Contact Details

Luke Vitale work email

Luke Vitale personal email

About Luke Vitale

Sales, customer management, and marketing expert with 4+ years of experience driving positive financial outcomes. Eager to apply proven-customer retention skills to facilitate and achieve maximal customer success and satisfaction for a dynamic and high-growth company. Special interest in utilizing technology to create or enhance systems that optimize the customer experience.If you’re interested in learning more about my professional journey or simply want to add to your network, connect with me here!

Luke Vitale's Current Company Details
Azuga, Inc.

Azuga, Inc.

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Customer Success Manager | B2B + B2C Sales Professional | Customer Experience + Satisfaction | Creative Problem-Solver & Relationship Builder | Multilingual | Avid Surfer
san jose, california, united states
Website:
azuga.com
Employees:
631
Luke Vitale Work Experience Details
  • Azuga, Inc.
    Mid-Market Customer Success Manager
    Azuga, Inc. Jul 2024 - Present
  • Vitalsource Wellness
    Owner & Founder
    Vitalsource Wellness Feb 2022 - Present
    -- Developed, managed, and presently oversee a built-from-scratch e-commerce storefront offering clean supplements and serving as a hub for holistic health news, resources, and reports.-- Remotely manage local retail storefront; chiefly responsible for inventory management, marketing, & business operations.-- Promote, market, and advertise supplement products through various social platforms and funnels.
  • Cape Consulting
    Web Designer & Editor - Contractor
    Cape Consulting May 2023 - Jul 2024
    -- Develop, design, and revamp websites within CMS platforms such as WordPress, Shopify, Weebly & Squarespace.-- Implement basic CSS, HTML, & JavaScript programming to enhance website optimization.-- Utilize 3rd-party applications and integrations to refine workflows and maximize customer engagement.
  • Oci Office Concepts Inc
    Account Manager / Csm - B2B, Account Management, Customer Retention & Satisfaction
    Oci Office Concepts Inc Jan 2022 - Jul 2024
    Beverly, Massachusetts, United States
    -- Manage over 330 SMB and Enterprise accounts as point of contact; actively maintain a customer repurchase rate over 80% within a 26-month span. Lead client consultations and utilize upsell techniques to achieve KPI's.-- Increased sales of office design services by over 37% within an 31-month span through effective up-selling and strategic support.-- Responsible for project management, direct marketing, account expansion, and communication with C-level executives and managers.
  • Oci Office Concepts Inc
    Account Executive - Sales Prospecting, Product Marketing, Customer Acquisition
    Oci Office Concepts Inc May 2021 - Jan 2022
    Beverly, Massachusetts, United States
    -- Developed new business relationships with C-level executives and exceeded monthly revenue targets by an average of 14%; generated over $160k in new business revenue within a 6-month span. -- Provided leads and showroom customers with specifics of product and design services offerings; utilized problem-solving and active listening skills to discover pain points and make first sale. -- Initiated engagement with leads through CRM tools and generation of lead data.
  • Orangetheory Fitness
    Membership Success Representative - Account Management, Customer Onboarding & Implementation
    Orangetheory Fitness Sep 2020 - Apr 2021
    Nashville, Tennessee, United States
    -- Achieved a 100% membership closing rate over a 7-month span on memberships offered to 1st-visit customers and leads.-- Fulfilled sales quota of signing up at least 5 new members per week; utilized CRM, text, email, and phone software to manage member accounts and provide exemplary service. -- Engaged members as the point-of-contact for inquiries, requests, and concerns; managed member onboarding, implementation, retention, and expansion processes to drive member engagement and membership success. -- Developed and nurtured member relationships with monthly education on upcoming events, products, and services.
  • Bud Ministries
    Digital Marketing Intern - Google Suite, Slack, Zoom, Content Marketing, Empathy
    Bud Ministries Aug 2019 - Mar 2020
    Nashville, Tennessee, United States
    -- Implemented and managed ministry growth strategies via digital and direct marketing strategies.-- Collaborated with CEO in promoting BUD outreach events with non-profit partnership events, photo shoots, and outside marketing efforts. -- Shaped and developed weekly blog content to increase traffic to the website and social media channels.

Luke Vitale Skills

Leadership Product Marketing Presentation Skills Direct Marketing Customer Experience Team Building Writing Public Speaking Customer Success Account Management Google Suite Sales Microsoft Powerpoint Customer Retention Blogging Customer Satisfaction Communication Negotiation Active Listening Mentoring Relationship Builder With Unsurpassed Interpersonal Skills Digital Marketing B2b Marketing Music Customer Relationship Management Slack Emotional Intelligence Microsoft Office Microsoft Word Hubspot Crm Customer Onboarding Microsoft Excel Marketing Lead And Data Generation Administration Multitasking Wordpress Microsoft Outlook Strategic Marketing Time Management Collaboration Customer Service Zoom Social Media Marketing Attention To Detail Customer Engagement Teamwork Management Customer Acquisition Project Management Empathy B2c Marketing Conflict Resolution Problem Solving Sales Prospecting Program Implementation Relationship Development Salesforce Crm

Luke Vitale Education Details

Frequently Asked Questions about Luke Vitale

What company does Luke Vitale work for?

Luke Vitale works for Azuga, Inc.

What is Luke Vitale's role at the current company?

Luke Vitale's current role is Customer Success Manager | B2B + B2C Sales Professional | Customer Experience + Satisfaction | Creative Problem-Solver & Relationship Builder | Multilingual | Avid Surfer.

What is Luke Vitale's email address?

Luke Vitale's email address is lu****@****ail.com

What schools did Luke Vitale attend?

Luke Vitale attended Belmont University, Aspireship, Goethe Institut Indien, Covenant Christian Academy Inc.

What skills is Luke Vitale known for?

Luke Vitale has skills like Leadership, Product Marketing, Presentation Skills, Direct Marketing, Customer Experience, Team Building, Writing, Public Speaking, Customer Success, Account Management, Google Suite, Sales.

Who are Luke Vitale's colleagues?

Luke Vitale's colleagues are Kenny Thomas, Carlton Torres, Joe Jose, Rakesh Td, Ashok K R, Bhanu Gurajala, Jack Perez.

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