Luke Webber Email & Phone Number

Wilmington, North Carolina, United States

Wilmington, North Carolina, United States

- Led a team of client support representatives. Responsible for answering technical and customer service inquiries, as well as building and maintaining relationships with clients to educate and maximize customer experience- Collaborated with priority clients to develop processes and provide reporting - Organized and standardized resource documentation across department- Developed Standard Operating Procedure (SOP) documentation for Managerial duties and processes

- Led the Verifications Team. Responsible for completing Education, Employment and Reference Verifications on Background Check orders - Wrote and organized resource documentation for department to establish processes, policies, and standard operating procedures

Wilmington, North Carolina Area

Responsible for several forms of company documentation: - Write and publish Support Documents and Release Notes for multiple software product updates.- Maintain user manuals and Help files for multiple modules and platforms.- Assist with responding to Request for Proposals (RFPs) by writing scope of services and organizing documents.- Write clear documentation that can be easily understood by customers.

Wrightsville Beach, North Carolina

Responsible for a number of tasks, from writing legal ads to designing creative ads for local businesses. Requirements include technical writing, graphic design, document design, and editing.

Responsible for many duties including prepping, working on the line at the grill, the salad station and desert station, as well as helping with banquets. Worked full time during the summer and part time during school.

Wilmington, North Carolina Area

Provided various grounds and roads maintenance services including mowing grass, trimming shrubs, and supporting site operations as needed.

Bachelors In English, Professional, Technical, Business, And Scientific Writing

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies, 3.5 Gpa

Activities and Societies: Member of Phi Theta Kappa Honor Society